Halima A Yahya
Administrative Assistant
Jeddah
Summary
Talented Assistant with excellent interpersonal skills and more than 8 years of experience. Highly effective and knowledgeable in dealing with different levels of management, and well experience in customer services through direct and indirect ways.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
E-Commerce Assistant
NAMA ARABIA APPARELS CO. LTD
Jeddah
01.2021 - Current
- Processing online orders purchasing and refunding.
- Implemented and followed proper controls to ensure orders were delivered correctly and on time
- Auditing quantities of products on online store to maximize e-commerce volume
- Focused on continuous quality and customer service improvement in e-commerce operations.
Secretary
THE SLEEP MEDICINE & RESEARCH CENTER, KAAUH
Jeddah
09.2019 - 11.2021
- Responded to emails and other correspondence to facilitate communication and enhance center processes.
- Provided clerical support to center employees by copying and filing documents.
- Handled daily scheduling tasks and provided administrative support for manager.
- Writing letters, medical reports, minutes, and students’ recommendation letters.
- Scheduled appointments and conducted follow-up calls to clients.
- Created and updated records and files to maintain document compliance.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
Admissions Assistant
Effat University
Jeddah
02.2011 - 05.2019
- Generate students ID in system.
- Assist applicants with enrollment process and served as point of contact throughout admissions process.
- Helped with interview process, admission tests and implementation of admissions policies as applications were considered and members selected.
- Managed phone and email correspondence and handled incoming and outgoing mail.
- Volunteered to help with special projects of varying degrees of complexity.
- Managed filing system (scan & upload), entered data and completed other clerical tasks.
- Successfully completed special projects to exceed goals of both admission department and overall organization.
- Used Banner system to prepare various correspondence, reports and other written material.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
- Assisted coworkers and staff members with special tasks on daily basis.
- Planning and organizing scholarship competitions.
- Reporting contestant applicants’ info and scores to admission director.
- Apply for scholarship for qualified students on MOHE website.
- Planning and organizing for recruitment events.
- Reporting information of all student who visits campus, or attend events to recruitment director
Accountant Trainee
OCTAVIEW EST.
Jeddah
07.2014 - 08.2014
- Conducting feasibility studies.
- Managing payrolls.
- Auditing financial information.
- Compiling and presenting reports, budgets, commentaries, and financial statements.
- Recruitment (advertising vacancies on job sites, screening
resumes, selecting qualified ones for interviews). - Helping in administrative work
Receptionist
ADVANCE CLINICS DR. AHMAD HASHEM CENTER
Jeddah
03.2012 - 04.2012
- Confirmed appointments, communicated with patients and updated patients records.
- Managed multiple tasks and met time-sensitive deadlines.
- Greeted patients or customers professionally and provided friendly, knowledgeable assistance.
- Restocked medicines and submitted purchase orders to maintain stock levels.
Education
Bachelor of Science - Business Administration
Effat University
Jeddah, Saudi Arabia 01.2010 - 01.2015
Skills
Excellent Communication
Administrative support
Office administration
Filing and data archiving
Database administration
Meeting arrangements
Excellent customer service
Timeline
E-Commerce Assistant
NAMA ARABIA APPARELS CO. LTD
01.2021 - Current
Secretary
THE SLEEP MEDICINE & RESEARCH CENTER, KAAUH
09.2019 - 11.2021
Accountant Trainee
OCTAVIEW EST.
07.2014 - 08.2014
Receptionist
ADVANCE CLINICS DR. AHMAD HASHEM CENTER
03.2012 - 04.2012
Admissions Assistant
Effat University
02.2011 - 05.2019
Bachelor of Science - Business Administration
Effat University
01.2010 - 01.2015