Summary
Overview
Work history
Education
Skills
Languages
Certification
Timeline
BusinessAnalyst

Halimah Mohammed AlAli

Riyadh,Riyadh Region

Summary

Results-driven professional leveraging problem-solving skills to overhaul, improve and refine business practices. Strategic thinker with advanced analysis skills. Confidently tackles large scale challenges, prioritizing greater organizational efficiency.

Overview

8
8
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work history

Business Analyst

ALAMTHAL FINANCING
Riyadh, Riyadh Region
10.2022 - Current
  • Liaised with stakeholders to verify technology alignment, recommending solutions against project specifications.
  • Performed research to understand departmental and organizational needs, using findings to create tailored solutions.
  • Analyzed and processed results from applications assessments, raising technical reports to maintain smooth project delivery.
  • Oversaw implementation process, managing programmers and vendors to stay within deadlines and budgets.
  • Troubleshot and debugged IT systems for error-free functionality and end-user satisfaction.
  • Reduced issue resolution times by creating support technical documentation and knowledge base articles.
  • Reviewed existing IT systems and internal processes, collected and analysed data to identify improvement areas.
  • Facilitated timely resolution of complex IT issues by managing escalation to third line support teams.
  • Worked with project teams to guarantee solutions developed met acceptance criteria.
  • Set up new user accounts and profiles and handled password issues.

Lead Systems Analyst

SADUI ARABIA ACTAVO
Khobar, Eastern Province
12.2020 - 09.2022
  • Conducted statistical analysis to produce visual charts, data trends and patterns.
  • Coordinated application development for multiple projects to meet scheduled deadlines.
  • Provided technical assistance to user staff and programming personnel by writing documentation.
  • Translated business requirements into system change specifications for use by development teams.
  • Identified new opportunities to improve business process efficiency.
  • Tracked and analysed data to support strategic business transformation.
  • Troubleshot software application issues to identify improvements and aid resolution.

Application Support Specialist

ALTAYSEER FINANCING
Khobar, Eastern Province
11.2019 - 11.2020
  • Understood complex business processes and corresponding data flows for improved systems support.
  • Minimised system downtime through regular maintenance and servicing.
  • Supported software updates and rollouts with thorough testing, minimising operational disruption.
  • Performed root cause analysis to identify issues and limit repeat reoccurrence.
  • Investigated helpdesk enquiries providing support and remedial action for prompt ticket resolution.
  • Tested software to assess and verify capabilities in line with business requirements.

Museum Docent

SAUDI ARAMCO
Dhahran, Eastern Province
05.2017 - 05.2019
  • Entertained tour guests with fun workshops, stories and activities.
  • Addressed enquiries, issues and concerns of visitors.
  • Coordinated with design team to integrate images and text for articles.
  • Wrote marketing articles to promote product and services.
  • Sorted and arranged books by category in shelves.
  • Helped customers to successfully use library computers and equipment.

Administrative Assistant

CENTER OF CLINIC MEDICAL DISPENSARY
Dhahran, Eastern Province
01.2015 - 04.2017
  • Ordered office supplies and researched new deals and suppliers.
  • Wrote business correspondence and technical letters.
  • Followed brand imaging guidelines and created content to align with brand vision.
  • Managed social media interaction to increase target audience engagement.
  • Conducted market analysis to identify key customer segments and growth opportunities.

Education

Bachelor of Science - COMPUTER SCIENCE

KING FAISAL UNIVERSITY
Al Hufuf, Eastern Province
09.2010 - 06.2014

Skills

  • Systems administration
  • Database architecture
  • Flexibility
  • Time Management
  • Leadership
  • Communication
  • Public Speaker
  • Testing and maintenance
  • Agile Scrum Coach
  • Javascript
  • HTML
  • CSS
  • Nodejs
  • MySQL
  • MongoDB
  • Oracle
  • Github
  • Postman

Languages

Arabic
Native
English
Fluent

Certification

  • IT Essentials: PC Hardware and Software (12/2012 - 12/2012) Source: Cisco: Networking Academy
  • Conversational Styles at Work (04/2014 - 04/2014) Source: Saudi Aramco
  • Oracle Database Administration (06/2021 - 07/2021) Source: Ministry of Communications and Information Technology

Timeline

Business Analyst

ALAMTHAL FINANCING
10.2022 - Current

Lead Systems Analyst

SADUI ARABIA ACTAVO
12.2020 - 09.2022

Application Support Specialist

ALTAYSEER FINANCING
11.2019 - 11.2020

Museum Docent

SAUDI ARAMCO
05.2017 - 05.2019

Administrative Assistant

CENTER OF CLINIC MEDICAL DISPENSARY
01.2015 - 04.2017

Bachelor of Science - COMPUTER SCIENCE

KING FAISAL UNIVERSITY
09.2010 - 06.2014

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Halimah Mohammed AlAli