Hallie Ho
Beaumont
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
2
2
years of professional experience
Work History
Barista All-rounder
Cha time
02.2023 - 11.2023
- Maintain a clean and organized workspace for optimal productivity and safety.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Created wide variety of hot and cold drinks up to 70 cups in average shifts with consistently positive customer satisfaction scores.
- Managed approximately 35 incoming calls, emails and faxes per day from customers.
Waitering
Miss Pho
01.2022 - 10.2022
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Complied with all company policies regarding uniform standards, punctuality, and professionalism.
- Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
- Supported needs of 10- person wait staff who attended to specific needs of countless customers daily for farm-to-table restaurant with social relevancy and intentionality.
Education
BSB30120 Business Medical -
Adelaide Institute of Business of Technology
Rundle Mall, Adelaide SA 500011.2024
South Australian Certificate Education -
Adelaide International School
Rundle Mall, Adelaide SA 500011.2024
RANCILIO Barista’s Certification -
The Lovely Cup O’ Coffee
Viet Nam02.2024
Skills
- Excellent communication skills to build rapport with customers
- Maintaining professional attitude and behaviors
- POS system operations
- Fluent in both English and Vietnamese
- Stock management
- Adaptable and Flexible
- Reliability and punctuality
- Problem-Solving
- Teamwork and Collaboration
- Conflict Resolution
References
Ms. Trish Nguyen, Chatime’s manager, 0433777112
Availability
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday: Whole day
Languages
English
Full Professional
Vietnamese
Native or Bilingual
Timeline
Barista All-rounder
Cha time
02.2023 - 11.2023
Waitering
Miss Pho
01.2022 - 10.2022
South Australian Certificate Education -
Adelaide International School
RANCILIO Barista’s Certification -
The Lovely Cup O’ Coffee
BSB30120 Business Medical -
Adelaide Institute of Business of Technology
Similar Profiles
Jakitah WatsonJakitah Watson
All Rounder at Cha TimeAll Rounder at Cha Time
Ghabriel Einjelle RioGhabriel Einjelle Rio
Crew Member at Little Cha-Time (Westfield)Crew Member at Little Cha-Time (Westfield)
Oscar Fernandez UriasOscar Fernandez Urias
Food and Beverage Manager at Cha Cha Cha Cuban CafeFood and Beverage Manager at Cha Cha Cha Cuban Cafe
Simerjit Kaur DhaliwalSimerjit Kaur Dhaliwal
Staff Accountant at RK Professional Corporation CPAStaff Accountant at RK Professional Corporation CPA
Hailey JimenezHailey Jimenez
Nursing Student at Summit CollegeNursing Student at Summit College