Hamad Al-Hamad
Riyadh
Summary
Dynamic operations supervisor with a proven track record at Aljeri, excelling in team leadership and operational planning. Enhanced productivity through effective scheduling and conflict resolution, while achieving high customer satisfaction. Skilled in logistics management and committed to fostering team development, driving performance improvements and operational efficiency.
Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives.
Overview
10
10
years of professional experience
Work History
Supervisor of Operations
Aljeri
06.2023 - Current
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Ensured compliance with company policies, industry regulations, and safety standards in daily operations.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Resolved conflicts between employees swiftly and professionally, maintaining a harmonious workplace atmosphere conducive to collaboration.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Assisted in strategic planning efforts within the organization by providing valuable insights based on experience leading teams within similar industries.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
Supervisor
Al-Othman Transportation
03.2015 - 06.2023
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
- Facilitated seamless communication between departments, ensuring that all teams were aligned with company goals.
- Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
- Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
- Increased customer retention rates by implementing customer feedback into actionable improvements.
- Enhanced operational workflow, identifying and eliminating bottlenecks in daily procedures.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Maintained updated and detailed records of calls in physical and electronic database.
- Coordinated daily dispatch operations to ensure on-time deliveries and maximize fleet utilization.
- Controlled costs with optimized route plan to maximize daily appointments and minimize time or field waste.
- Partnered with vendor teams to solve real-time challenges and drive cohesive experience.
Education
Computer And Information Systems
Technical And Vocation Training Corporation
Riyadh, Saudi Arabia03-2013
High School Diploma -
Aljamaa
Al Kharj, Saudi Arabia08-2012
Skills
- Team leadership
- Operational planning
- Transportation
- Logistics management
- Scheduling proficiency
- Computer use
- Online computer library center
- Basic computer hacking
- Team development
- Coaching and mentoring
- Customer service
- Quality assurance
Languages
English
Intermediate (B1)
Timeline
Supervisor of Operations
Aljeri
06.2023 - Current
Supervisor
Al-Othman Transportation
03.2015 - 06.2023
Computer And Information Systems
Technical And Vocation Training Corporation
High School Diploma -
Aljamaa
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