Experienced IT professional with focus on troubleshooting and network management. Capable of resolving technical issues swiftly, ensuring minimal downtime. Specialises in hardware and software installation, system upgrades, and user support.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work history
IT technician - Senior
EnergyTech
Dammam, Saudi Arabia
2018.12 - Current
Troubleshot network connectivity issues, restoring normal operations quickly.
Provided IT support to staff members, improving overall operational efficiency.
Installed operating systems and applications, maintaining a high level of reliability.
Delivered excellent customer service by troubleshooting and resolving technical issues.