Hamad.B Al-Jubor
Riyadh,Kingdom of Saudi Arabia
Summary
To join a work environment that enables me to develop my skills and gain new experiences, and to be an active and productive member in achieving goals and contributing to the development of the organization.
Overview
12
12
years of professional experience
2014
2014
years of post-secondary education
Work history
STC
Saudi Telecom Group
Riydah
11.2015 - Current
- I have over 10 years of experience working in the operations and business sectors across various departments:
- Significantly contributed to customer data analysis and the development of effective problem-solving strategies.
- Worked in sales, actively contributing to the achievement of monthly and annual revenue and sales goals
- Served in the billing department, playing a key role in meeting customer requirements and providing prompt, innovative solutions.
- Solved billing-related issues and worked on improving the customer experience
- Worked in the customer analysis and segmentation department, becoming a key contributor and active team member.
- Contributed to developing efficient order-handling plans, ensuring timely, precise, and high-quality customer service delivery
- Collaborated with the Customer profile Division to support and resolve technical challenges encountered by customers.
STEM
Smart Learning Schools
Riyadh, Riyadh Region
03.2015 - 11.2015
- Developed educational systems and improved administrative processes using smart learning technologies
- STEM
Board of Directors
Jilan Al-Salam Company
Riydah
06.2013 - 04.2014
- Contributed to planning and organizing the company’s strategic operations and was part of making important decisions
Education
Bachelor's Degree - English Language
Imam Mohammad Ibn Saud Islamic University
Riydah /2010 - 01.2014
Skills
- Proficient in computer use
- Teamwork
- Ability to adapt quickly and flexibility
- Ability to work under pressure
- Time management and work discipline
- Planning and problem-solving
Personal Information
Date of birth: 12/21/91
Timeline
STC
Saudi Telecom Group
11.2015 - Current
STEM
Smart Learning Schools
03.2015 - 11.2015
Board of Directors
Jilan Al-Salam Company
06.2013 - 04.2014
Bachelor's Degree - English Language
Imam Mohammad Ibn Saud Islamic University
/2010 - 01.2014
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