Hamda Ahmed
Nursing Leadership
Riyadh
Summary
A dynamic and results oriented nursing leader with excellent collaborative and interpersonal communication skills. Strong preference to achieve quality patient care with a keen interest in detailed assessments, patient advocacy and delivering compassionate care. Interested in continuing my educational and professional development while gaining invaluable experience.
Overview
14
14
years of professional experience
6
6
years of post-secondary education
Work History
Nurse Manager, Acute Surgical Unit
King Faisal Specialist Hospital & Research Centre
2023.01 - Current
- Responsible to lead fifty-five (55) caregivers to deliver nursing activities within the acute surgical unit through provision of comprehensive nursing guidance and oversight
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Reviewed department performance and adjusted coverage to compensate for changing conditions.
- Promoted professional development opportunities to encourage nurses to pursue continuous training.
- Established and continuously optimized unit schedules and individual work assignments.
- Developed strategy to target nursing and patient satisfaction issues, improve response and patient care quality and suggest actionable improvements to promote hospital-wide quality and safety initiatives.
- Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Assistant Nurse Manager, Acute Cardiothoracic Unit
Cleveland Clinic Abu Dhabi
2019.11 - 2021.04
- Supported and actively participated in delivery of high-quality care to acutely ill patients with a broad variety of medical and surgical conditions with particular focus on cardiology and post cardiothoracic surgical interventions.
- Collaborated with the Nurse Manager and Director to lead the multidisciplinary team approach to achieve and sustain set quality indicators (KPI's) on our unit of 36 beds, inclusive of 6 Cardiothoracic High Dependency Beds and Telemetry Monitoring Unit
- Determined how to best achieve aims, directions and objectives set by the Nurse Manager and/or Director and ensured they were delivered within the timeframe, policies, guidelines and limits set
- Lead on areas of clinical governance within our unit, e.g. risk management, quality and patient complaints
- Proactively partnered with nursing colleague's and lead clinicians to identify areas for development to improve service delivery, optimize KPI target achievement and/or mitigate risk factors identified at unit level
- Completed all scheduling requirements across our team of 50+ FTE's in order to assure efficiency of resources utilization was achieved coupled with optimal skill balance to provide for service delivery
- Performed real-time chart audits for patients ensuring accuracy and completeness of information while capitalizing on opportunities for process improvement.
- Fulfilled the role of lead representative for Acute Care Nursing on the organization wide Emergency Medical Response (EMR) committee
Charge Nurse, Neuro & Med-Surg Critical Care
Cleveland Clinic Abu Dhabi
2016.01 - 2019.04
- Led on day to day unit operations to assure smooth and efficient throughput
- Completed nursing assignments to meet unit productivity metrics and balanced skills utilization at unit level
- Implemented consistency in conflict resolution strategies to assure nil impact of service delivery
- Participates in unit-based initiatives and a representative in the research and evidence-based core council.
- Provided advice, support and guidance to caregivers; participating in rounds and closely working with the multidisciplinary team.
- Represented the role of a supportive resource nurse providing assistance to caregivers with patient care and clinical decisions relative the needs of the patient population in critical care
- Assured standards of nursing care delivered on a shift to shift basis aligned with unit and organizations standards with the primary goal of care being focused on patient safety measurable through achievement of set KPI Targets
- Active member of the scheduling team, organizing and balancing a schedule of in excess of 60 FTE's
- Models professional attitude and effectively communicates with patients, relatives and the multidisciplinary team.
Charge Nurse, Acute Surgical Unit
Cleveland Clinic Abu Dhabi
2014.01 - 2016.01
- Participated in pre-operational planning and mock operations to support opening of Acute Care units across the organization
- Provided support and guidance to caregivers by actively collaborating with a group of peers to implement a reliable and adaptive buddy system for all newly onboarding caregivers across the organization
- Led on day to day unit operations to assure smooth and efficient throughput was maintained
- Completed nursing assignments to meet unit productivity metrics and balanced skills utilization at unit level
- Implemented consistency in conflict resolution strategies to assure nil impact of service delivery
- Participates in unit-based initiatives and a representative in the research and evidence-based core council
- Provided advice, support and guidance to caregivers; participating in rounds and closely working with the multidisciplinary team
- Represented the role of a supportive resource nurse providing assistance to caregivers with patient care and clinical decisions relative the needs of the patient population in Medical and Surgical Acute Care unit
- Assured standards of nursing care delivered on a shift to shift basis aligned with unit and organizations standards with the primary goal of care being focused on patient safety measurable through achievement of set KPI Targets
- Active member of the scheduling team, organizing and balancing a schedule of in excess of 40 FTE's
- Models professional attitude and effectively communicates with patients, relatives and the multidisciplinary team
- Actively led in organization level Research and Evidenced Based Council
Charge Nurse, Acute Medical-Surgical Unit
Lakeridge Health
2011.06 - 2014.09
- Provided nursing care in a 36 bed-acute medical unit, managing patients with a range of diagnoses and care needs
- Utilized professional nursing processes: assessment, planning, implementation, and evaluation, along with other nursing responsibilities
- Engaged in collecting records/data specific to the health status of patients
- Provided health care education to individuals and families relating to the promotion of health and prevention or management of illness and disability
- Supportive Resource Nurse providing assistance to caregivers with patient care and clinical decisions when required
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Registered Nurse, Acute Medical-Surgical Unit
Ajax
2010.06 - 2011.06
- Prepared clients for scheduled tests, treatments, and procedures following established protocols.
- Recorded and reported observations according to established guidelines.
- Provided medical information to patients and their family.
- Worked closely with other healthcare professionals to ensure stability of care.
Education
Masters of Nursing -
Athabasca University
Alberta, CA 2016.09 - 2019.05
Bachelor of Science - Nursing
University of Ontario Institute of Technology
Oshawa Ontario, Canada 2006.09 - 2010.05
Skills
Leadership
undefinedAccomplishments
- Registered Nurse: Licensure in Ontario, Canada 2010 - present
- Registered Nurse: Health Authority Abu Dhabi 2014 - 2021
- Saudi Commission for Health Specialties Licensure January 2023-present
- Fundamental Critical Care Support (FCCS) Certification 2019-2021
- ACLS, American Heart Association September 2019 - 2021
- BCLS, American Heart Association January 2023 - present
Affiliations
- Canadian Nurses Association (CNA) Membership August 2023-present
References
References Available On Request
Timeline
Nurse Manager, Acute Surgical Unit
King Faisal Specialist Hospital & Research Centre
2023.01 - Current
Assistant Nurse Manager, Acute Cardiothoracic Unit
Cleveland Clinic Abu Dhabi
2019.11 - 2021.04
Masters of Nursing -
Athabasca University
2016.09 - 2019.05
Charge Nurse, Neuro & Med-Surg Critical Care
Cleveland Clinic Abu Dhabi
2016.01 - 2019.04
Charge Nurse, Acute Surgical Unit
Cleveland Clinic Abu Dhabi
2014.01 - 2016.01
Charge Nurse, Acute Medical-Surgical Unit
Lakeridge Health
2011.06 - 2014.09
Registered Nurse, Acute Medical-Surgical Unit
Ajax
2010.06 - 2011.06
Bachelor of Science - Nursing
University of Ontario Institute of Technology
2006.09 - 2010.05
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