Java
Hamidh Matoq Almozarra
.
Saihat
Summary
Fresh graduate from Imam Abdulrahman Bin Faisal University with a Computer Information Systems specialization. Also have only 2 months of experience in moon light gym. Always was a positive and upbeat attitude while greeting and interacting with customers, assisting customers and teammates, and answering calls. Accurate when entering information in the fitness system and keeping organized.
Overview
5
5
years of post-secondary education
2
2
Languages
Work History
Receptionist
Moon Light gym
Qatif
06.2022 - 08.2022
- Managing multiple tasks.
- Confirming appointments, communicating with clients and updating client records.
- Creating subsections for new customers and add them to system.
- Communicating with programmer to fix system’s problems.
- Suggesting new recommendations to improve usability of system.
- Answering central telephone system and directed calls accordingly.
- Kept reception area clean and neat to give visitors positive first impression.
- Troubleshoot copy machines and printers and scheduled service as needed.
- Answering large volume of incoming calls daily to resolve customer issues and schedule appointments.
- Maintaining confidentiality of information regarding clients and company.
- Responding to inquiries from callers seeking information.
- Providing callers with address, directions, company website and related information.
- Providing clerical support to company employees by copying, sending, and filing documents.
- Greeting incoming visitors and customers professionally and providing friendly, knowledgeable assistance.
- Resolving customer problems and complaints.
- Training new employees to be part of this job.
- Document balance of everyday work and send it to manager.
- Dealing over 100 customer per day.
Education
Bachelor Degree - Computer Information Systems
Imam Abdulrahman Bin Faisal University
Dammam 08.2017 - 05.2022
Skills
Customer and client relations
Software
C
HTML/CSS
PHP
MySQL
Unix/Linux
MS Windows
Mac OS
IOS
Android
MS Excel
MS Word
MS PowerPoint
MS Access
Tableau
Flutter
Balsamic Wireframes
Axure
Visual Studio Code
Weka
Drawio
Timeline
Receptionist
Moon Light gym
06.2022 - 08.2022
Bachelor Degree - Computer Information Systems
Imam Abdulrahman Bin Faisal University
08.2017 - 05.2022
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