Hammam Mohammad

Providing effective management of Warehouse, logistics and customer service activities to deliver high quality services including first middle and last mile transactions. Execute different strategies and business operating models successfully, resulted to reduce operating costs while maintaining service quality. Proactively identifying and leading process improvement initiatives and Lean tools driving improvements. Create, Review & Improve SLAs with our partners trends for operations costs associate processes.

Strategically manage warehouse in compliance with company policies, vision & budget. Overseeing receiving, Warehousing, Dispatching and maintenance operations. Setting up Layout and ensure efficient space utilization. Ensuring effective and safe use of warehouse equipment. Maintain standard of health, safety, and hygiene. Managing fully Odoo WMS stock value approx. 40+m. Execute high numbers of crossdocking transactions daily with accuracy & quality

Managing day-to-day operations and decision-making. Ensure that the activities functions without operational bottlenecks. Creating and managing automation tools to increase sales process efficiency. Researching and analyzing data to create stock and sales forecasts. Ensure that sales processes and teams are operating optimally to meet our goals. Ensure to meet/exceed KPI expectations Planning, monitoring, appraising, and reviewing contributions. Organizing the budget according to the plan with ensure full productivity and utilization KPI.

Responsible for overseeing all operations of a warehouse. Tracking with maintaining high accuracy of inventory and organize storage area. Measuring and reporting the effectiveness of warehousing activities and employee's performance. Achieving high levels of customer satisfaction through excellence in receiving, identifying, dispatching, and assuring quality of goods. Reduce the spoilage by monitoring closely FEFO process based on SOP.

Supervise eCommerce projects (B2C). Overseeing day-to-day operations activities which include tracking the process of first mile, middle mile sortation and Last mile delivery along with drive operations on the ground. Monitor in getting customers' orders out to them in every step of the chain.