Hammam Taha
Riyadh,Saudi Arabia
Summary
Accomplished retail professional with extensive expertise in customer engagement and relationship building, sales target achievement, and visual merchandising. Demonstrated proficiency in product knowledge, particularly perfumes and accessories, alongside adeptness in POS system operation and sales reporting. Proven track record in executing promotions and campaigns, upselling and cross-selling techniques, as well as complaint resolution and service recovery. Strong team player with experience in retail team support and training. Committed to driving sales growth and enhancing customer satisfaction through strategic initiatives.
Overview
7
7
years of professional experience
1
1
Certification
Work history
Sales Associate – Retail & Accessories
Malik Accessories
Riyadh
01.2019 - 07.2025
- Greeted and assisted customers in selecting perfumes and accessories tailored to their preferences.
- Applied product knowledge to cross-sell and up-sell items, increasing average transaction value.
- Executed attractive and strategic visual merchandising to boost walk-in conversion rates.
- Supported and implemented marketing promotions and seasonal sales campaigns.
- Maintained up-to-date awareness of product features, offers, and market trends.
- Handled customer concerns and inquiries professionally, achieving high satisfaction rates.
- Prepared daily and monthly sales performance reports to track KPIs and stock movement.
- Provided on-the-job guidance and training to new team members to uphold service standards.
Education
Bachelor’s Degree - Physical Education
Yarmouk University
Skills
- Customer Engagement & Relationship Building
- Sales Target Achievement
- Visual Merchandising & Store Presentation
- Product Knowledge (Perfumes & Accessories)
- POS System Operation & Sales Reporting
- Promotions & Campaign Execution
- Upselling & Cross-selling Techniques
- Complaint Resolution & Service Recovery
- Retail Team Support & Training
Certification
- Certificate in Cupping Therapy
- Certificate in Therapeutic and Relaxation Massage
Languages
Arabic
Native
English
Intermediate
Custom
Available upon request.
Timeline
Sales Associate – Retail & Accessories
Malik Accessories
01.2019 - 07.2025
Bachelor’s Degree - Physical Education
Yarmouk University
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