HAMOUD ALMOUZIL
Riyadh,Saudi Arabia
Summary
Senior Computer Engineer with hands-on coding and development expertise. Maintains, supports and improves existing systems and platforms to meet operational requirements. Achieves innovative solutions through strong cross-functional collaboration.
Overview
14
14
years of professional experience
3
3
years of post-secondary education
Work History
Computer engineer
DCX Tocology
Riyadh, Saudi
09.2015 - Current
- Led Riyadh Depot operations, optimizing asset recovery and maintaining meticulous records, while delivering in-depth ticketing system training
- Executed Requests for Changes (RFCs) to ensure uninterrupted power supply across EMEA, managed incident response, and upheld strict safety and access standards
- Served as the key liaison for the establishment of the Riyadh office, coordinated international device rollouts, and fortified network support
- Played a pivotal role in the Hajj Tracking Project by leading network team efforts, streamlining task allocation, enhancing security, and improving operational efficiency
- Conducted mobile app testing, provided user engagement, and delivered technical support to a community of over 200 users
- Oversaw inventory management at Riyadh Depot, ensuring prompt ticket resolution, asset tracking, monthly reporting, and user training on ticketing processes
- Collaborated with Change Management and Networks teams to implement RFCs, manage power disconnections safely, and oversee secure site access
- Addressed network and surveillance camera issues, facilitating seamless communication with field technicians
- Orchestrated logistics and device installation for the Riyadh office project, while supporting access system and network configurations
- Offered comprehensive IT support to DXC clients in KSA, including Level 2 support for major Defence and transportation firms, and provided on-call IT assistance for Motorola Solutions UK Ltd -
Volunteer
Company Name
12.2022 - 12.2022
- Volunteered in organizing football events accompanying the Saudi national team's participation in the 2022 World Cup for 112 hours
Collaborative cooperation
Hail City Airport
Hail
08.2019 - 10.2019
- Created documentation and procedures to ensure proper installation and maintenance of hardware and software
- Trained a team of electricians on the proper installation and maintenance of electrical systems
- Developed and implemented a maintenance schedule to ensure regular servicing and maintenance of HVAC systems
- Performed regular maintenance and repairs of equipment, reducing machine downtime and extending the life of the machinery
Technical assistant technician associate
Ncms
Riyadh
11.2012 - 10.2015
- I was promoted to Technical Assistant Technician Associate at the National Company for Mechanical Systems due to my outstanding performance
- Recipient of a Certificate of Appreciation for Significant contributions to the Al-Kharj factory's operations
- The key contributor to enhanced productivity and operational efficiency at the factory
- The central figure in driving notable performance improvements within the factory environment
- Specializes in computer hardware and peripheral installations with strong troubleshooting capabilities
- Proficient in service infrastructure management and adept at resolving complex technical issues
- Demonstrates expertise in LAN setup, deployment, and
Mobile unit operator
Al Masar Communications and Information Technology
Riyadh
05.2010 - 06.2012
Education
Bachelor's degree - Communications and information technology
Applied Engineering College In Riyadh
Riyadh, Saudi Arabia 02.2017 - 01.2020
Skills
- Active Directory
- Azure
- Code review
- Configuration
- Excel
- Fast Learner
- HVAC
- Information Security
- Item
- Mac OS
- Microsoft Office
- Python
- Service Now
- Switches
- Tool / Technology
- Ticketing System
- Windows
- Computer programming
- Technical report writing
- Project Management
- Public relations
- Multilingual
sections.external_links.name
Languages
English
Arabic
Personal Information
Title: IT Specialist
Accomplishments
- I won the award for the best graduation project from the College of Applied Engineering in Riyadh
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Volunteer
Company Name
12.2022 - 12.2022
Collaborative cooperation
Hail City Airport
08.2019 - 10.2019
Bachelor's degree - Communications and information technology
Applied Engineering College In Riyadh
02.2017 - 01.2020
Computer engineer
DCX Tocology
09.2015 - Current
Technical assistant technician associate
Ncms
11.2012 - 10.2015
Mobile unit operator
Al Masar Communications and Information Technology
05.2010 - 06.2012
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