Hamza Alarki
Riyadh
Summary
Experienced administrative assistant proficient in both Arabic and English seeking a new challenge as a sales man. Skilled in customer service, organization, and communication. Eager to utilize my language abilities and administrative background in a fast-paced sales environment. Strong work ethic and dedication to achieving goals.
Overview
13
13
years of professional experience
Work History
Customer service - sales manager
Alhatab Bakery
05.2021 - Current
- Collaborated with cross-functional teams to develop and implement strategies for increasing sales revenue
- Managed a team of 10 customer service representatives, providing ongoing training and coaching to improve customer satisfaction scores
- Conducted regular performance evaluations and set goals for team members to drive individual and team sales targets
- Utilized CRM software to analyze customer data and identify opportunities for upselling and cross-selling products.
Branch Manager
Boudl Hotels & Resorts
01.2014 - 01.2020
- Started as a receptionist and then promoted to Sales Manager
- As a receptionist, greeted and assisted all visitors in a professional and friendly manner
- Managed incoming calls and directed them to the appropriate department
- Scheduled appointments and maintained the office calendar
- Handled administrative duties such as filing, faxing, and copying documents
- As a Sales Manager, developed and implemented sales strategies to meet and exceed revenue targets
- Trained and mentored a team of sales representatives to improve performance and productivity
- Established and maintained relationships with key clients to drive repeat business
- Analyzed market trends and competitor activity to identify opportunities for growth and innovation
- Led a team of employees to consistently exceed sales targets.
Sales Man
Al-Farasha Telecom
03.2011 - 09.2013
- Advised customers on mobile phones, spare parts, and accessories
- Demonstrated knowledge of the latest mobile technologies and trends
- Consistently exceeded sales targets and enhanced customer satisfaction
- Handled transactions and resolved customer issues efficiently
- Trained new employees on sales techniques and product knowledge.
Education
High School -
Alandlus Private HighSchool
Al-Qassim, Saudi Arabia09.2013
Skills
- Microsoft Office
- Adobe Suite
Languages
Arabic
English
Timeline
Customer service - sales manager
Alhatab Bakery
05.2021 - Current
Branch Manager
Boudl Hotels & Resorts
01.2014 - 01.2020
Sales Man
Al-Farasha Telecom
03.2011 - 09.2013
High School -
Alandlus Private HighSchool