Hamza Asif Khan
Jubail,Saudi Arabia
Summary
Highly skilled and results-driven Professional with 3 years of experience in the field of Customer Success Specialist, Experienced in Petrochemical Industries, Maintenance and Projects. Attentive to details, highly discipline with excellent communication, negotiation, and organizational skills
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work history
Customer Success Specialist
Aramex Saudi Limited
Jubail, Saudi Arabia
02.2023 - Current
- Dedicated Customer Success Specialist for Saudi Chevron Philips.
- Daily expediting and working closely on all issued purchase orders.
- Ensure the timely delivery of materials based on the criticality ratings of the materials in relation to the project schedule, plant requirements, develop and modify an Expediting Plan.
- Optimize PO delivery depend on plant requirements and urgency such as Urgent, Critical, Emergency and required for Turnaround and Shutdown.
- Run and develop report on weekly basis in SAP.
- Follow-up procedures for the return damaged materials (OSDER) over shipments, receipt of incorrect items.
- Providing weekly and daily reports and Updates to Customers for the status of materials especially Urgent orders.
Procurement Officer
Issam Kabbani Group of Companies
Riyadh, Saudi Arabia
09.2021 - 02.2023
- Led purchasing team, optimizing department activities.
- Enforcement procurement rules, ensuring policy adherence.
- Update supplier data, improving product sourcing.
- Evaluated vendors, negotiated key material aquisitions.
Education
Bachelor of Science - Aviation Mangement
National College of Business Admin and Eco.
Lahore, Pakistan 09.2014 - 08.2018
Skills
- Customer Relationship Management
- Exceptional communication skills
- Customer Satisfaction
- Excellent analytical skills
- Highly professional with multi-cultural organization
- Highly motivated and willing to learn and invest time and efforts to accomplish all assigned tasks
Objectives
Aim to work with an institution that offers me a consistently positive atmosphere to grow with the organization and apply my skills for the betterment of the business. Likewise, Employment with an established stable organization that has potential for expert career advancement and offers the most productivity possible to every organization.
Languages
English
Advanced
Urdu
Advanced
Timeline
Customer Success Specialist
Aramex Saudi Limited
02.2023 - Current
Procurement Officer
Issam Kabbani Group of Companies
09.2021 - 02.2023
Bachelor of Science - Aviation Mangement
National College of Business Admin and Eco.
09.2014 - 08.2018