Hana Al-Lathqani
Executive Administrative Assistant
Khobar
Summary
Professional administrative expert prepared to excel in executive support roles. Skilled in managing calendars, organizing meetings, and ensuring seamless office operations. Reliable team player with focus on achieving results and adapting to dynamic work environments. Proficient in communication, problem-solving, and maintaining confidentiality.
Overview
34
34
years of professional experience
2
2
Languages
Work History
Real Estate Superintendent
Masa Gulf
03.2023 - 06.2024
- Responsible for four residential compounds (Jouri residence, yasmeen residence, Safa residence and Sharq residence) and seven building complexes.
- Established successful procedures for day-to-day operations and long-term planning.
- Evaluated subcontractor performance regularly, ensuring adherence to contract requirements and maintaining accountability throughout the lifecycle of each project.
- Implemented safety protocols for reduced workplace accidents and improved employee wellbeing.
- Analyzed reports to identify areas of improvement and implement corrective action.
- Worked with specialized teams to accomplish all objectives and achieve goals.
- Communicated effectively with clients throughout each stage of the project for transparency regarding progress updates as well as addressing any concerns raised promptly.
- Resolved conflicts between staff and customers swiftly and professionally.
- Conducted regular site inspections to maintain compliance with industry regulations and standards.
- Enforced rigorous safety procedures during daily operations, creating a safe working environment for all personnel involved in the project''s execution process.
- Scheduled and supervised maintenance and repair of equipment, buildings and grounds.
- Negotiated contracts with vendors, resulting in cost savings and stronger relationships with suppliers.
C.E.O Office Manager
Trade Union Cooperative Insurance and Reinsurance Co.
07.2012 - 04.2013
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
Government Relation Office Supervisor
International School Group (Dhahran Academy)
02.2009 - 10.2009
- Upheld strict confidentiality standards when handling sensitive information or documentation.
- Updated reports, managed accounts, and generated reports for company database.
- Created, prepared, and delivered reports to various departments.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Facilitated smooth communication between departments, promoting collaboration and problem-solving efforts.
- Organized company events such as holiday parties or team-building activities to promote camaraderie within the workplace environment.
- Assisted in recruiting top talent by conducting interviews, reviewing resumes, and making hiring recommendations to upper management based on candidate qualifications.
- Oversaw the onboarding process for new employees, ensuring proper training was provided for seamless integration into the team.
Registerar & Student Affairs Head
Orbit International School
07.2006 - 07.2008
- Organized, reviewed, and filed paperwork for secure recordkeeping.
- Verified paperwork accuracy and checked for completion prior to processing.
- Ensured accurate student records by diligently maintaining and updating information in the database.
- Resolved student registration issues to reduce acceptance, enrolment and payment delays.
- Maintained positive relationships with faculty members to facilitate seamless coordination on course offerings, schedules, and other academic matters impacting students'' experiences.
- Developed and implemented registration policies, procedures and timelines for smooth administration processes.
- Updated computer system with latest information to keep records current and accurate.
- Supported academic advising efforts by providing timely access to student records, enabling informed decision-making about course selections and degree progress.
- Prepared balanced course schedules, student rosters and class lists.
- Monitored enrollment processes to meet regulations and accreditation standards.
- Participated in the development of institutional policies related to registration, grading, and graduation requirements, ensuring a consistent approach across all departments.
- Enhanced student satisfaction by addressing concerns promptly, providing solutions, and offering guidance on registration matters.
- Facilitated seamless course enrollment for students with timely processing of requests and effective communication.
Management Coordinator
Orbit International School
11.2005 - 06.2006
- Served as a mentor for new teachers, sharing best practices and offering guidance on effective classroom management techniques.
- Communicated regularly with parents regarding student progress, fostering strong home-school partnerships.
- Coordinated special events or projects that promoted inclusivity and celebrated diversity within the school environment.
- Organized supplementary activities such as guest speakers and field trips, enhancing subject matter relevance.
- Assisted with extracurricular programs such as clubs or sports teams, contributing to a well-rounded school community experience for students.
- Supported administrators in refining curriculum for improved student comprehension and achievement.
- Managed classroom behavior effectively, ensuring a safe and respectful space conducive to learning.
- Advised students on educational, career and social opportunities.
- Collaborated with parents, school faculty and social workers to address problems and grow student success.
- Collaborated with parents and teachers to help students reach potential.
- Enhanced teacher performance by conducting regular classroom observations and providing constructive feedback.
- Coordinated parent-teacher conferences, fostering strong relationships between families and educators in support of student success.
- Reduced disciplinary issues through the implementation of a comprehensive behavior management plan that includes clear expectations and consequences.
School Administration Manager
Orbit International School
09.2004 - 06.2005
- Improved school efficiency by streamlining administrative processes and implementing new management systems.
- Maintained accurate records pertaining to student enrollment, attendance, discipline, academic progress, ensuring compliance with state regulations.
- Facilitated smooth transitions between grade levels by collaborating with teachers on curriculum planning and assessment protocols.
- Established clear performance metrics for evaluating teacher effectiveness, providing constructive feedback for growth and development.
- Collaborated with teachers and administrators to develop student-centered scheduling strategies for optimal academic success.
- Spearheaded initiatives aimed at improving student attendance rates by monitoring trends and addressing underlying issues proactively.
- Increased parent involvement in the school community through well-organized volunteer opportunities and regular engagement events.
- Coordinated events and activities that promoted positive school culture among students, staff, and parents.
- Managed budget allocation for various departments, optimizing resources to support school programs effectively.
- Provided valuable support to teachers by addressing classroom management concerns, offering guidance on effective strategies for maintaining an orderly learning environment.
School Supervisor
Orbit International School
09.2002 - 08.2004
- Developed strong relationships with community partners to provide additional resources for students and staff.
- Managed school events, coordinating logistics to ensure smooth execution of activities and functions.
- Implemented positive behavior support strategies throughout the campus that resulted in decreased disciplinary incidents among students.
- Championed the integration of innovative teaching strategies that led to increased student engagement and academic success.
- Enhanced teacher performance by implementing regular training sessions and workshops.
- Maintained accurate records of student performance data, utilizing information to inform instructional decisions.
- Evaluated teacher effectiveness using observation tools and provided constructive feedback on areas needing improvement.
- Scheduled educational activities, faculty lectures and departmental events to drive mission and values of institution.
Accounting Manager
SANTCO Chain for Sanitary Ware and Central Heating
01.1994 - 08.2000
- Generated monthly and quarterly financial statements for executive review.
- Managed banking reconciliations and monthly balance sheet statements.
- Coordinated efforts between the accounting team and other departments to ensure accuracy in interdepartmental transactions recording and proper cost allocation.
- Managed relationships with external vendors, ensuring timely payments and accurate recording of expenses.
- Managed journal entries, collection efforts, reconciliations, and payroll processing.
- Analyzed and reported on financial data to support business decisions.
- Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
- Achieved timely financial reporting through diligent preparation and analysis of monthly, quarterly, and annual reports.
- Managed successful audits by collaborating effectively with internal and external auditors.
- Optimized cash flow management through careful analysis of accounts receivable, accounts payable, inventory levels, and working capital requirements.
- Reduced discrepancies in financial data with thorough account reconciliations and adjustments.
- Ensured compliance with tax regulations by preparing accurate federal, state, and local tax filings on time.
- Reviewed analyzed, and improved the overall effectiveness of existing internal controls over financial reporting.
Sales Manager
Video Bow
05.1992 - 06.1993
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
Interior Design Center Manager
Instructional Centre
01.1991 - 03.1992
- Managed the operational and educational aspects of an Interior Design Center.
- Organized and scheduled curriculum, including arranging for courses and instructors.
- Acted as the primary liaison with the Ministry of Education to ensure compliance and accreditation.
- Oversaw all center purchasing, including materials and supplies.
- Maintained and prepared student files and records.
Executive Secretary
Farah Magazine
01.1990 - 12.1990
- Organized and updated schedules for executives.
- Coordinated travel arrangements and bookings for executive staff.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Handled confidential information in professional manner.
- Maintained strict confidentiality in all aspects of personal, financial, and corporate information.
- Coordinated successful meetings and events by meticulously planning agendas, logistics, and materials.
- Facilitated smooth travel arrangements for executives, ensuring seamless itineraries and accommodations.
- Answered high volume of phone calls and email inquiries.
- Optimized time management for executives through skilled coordination of tasks and priorities.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
Education
Diploma - Business Administration And Management
Sight And Sound (British Educational Center)
Amman, Jordan05-1991
High School Diploma -
CMS
Amman, Jordan06-1989
Skills
Strategic planning
Continuous improvement
Project management
Staff education and training
Community relations
Contract management
Organizational effectiveness
Staff management
Key decision making
Business planning
Quality standards
Public speaking
Cost estimation
Performance improvements
Relationship building and management
Data analysis
Policy development
Educational leadership
School administration
Reporting
Time management abilities
Teamwork and collaboration
Timeline
Real Estate Superintendent
Masa Gulf
03.2023 - 06.2024
C.E.O Office Manager
Trade Union Cooperative Insurance and Reinsurance Co.
07.2012 - 04.2013
Government Relation Office Supervisor
International School Group (Dhahran Academy)
02.2009 - 10.2009
Registerar & Student Affairs Head
Orbit International School
07.2006 - 07.2008
Management Coordinator
Orbit International School
11.2005 - 06.2006
School Administration Manager
Orbit International School
09.2004 - 06.2005
School Supervisor
Orbit International School
09.2002 - 08.2004
Accounting Manager
SANTCO Chain for Sanitary Ware and Central Heating
01.1994 - 08.2000
Sales Manager
Video Bow
05.1992 - 06.1993
Interior Design Center Manager
Instructional Centre
01.1991 - 03.1992
Executive Secretary
Farah Magazine
01.1990 - 12.1990
Diploma - Business Administration And Management
Sight And Sound (British Educational Center)
High School Diploma -
CMS
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