Hana Brikah
Riyadh ,Saudi Arabia
Summary
Driven Captien Waiter offering 3 years of experience and dedication to customer service. Strengths include resolving conflicts and facilitating communication between customers, kitchen staff and management. Diligent, proactive worker with strong history delivering guest satisfaction in fast-paced environments.
Captain waiter with extensive food and beverage knowledge. Works great with service and kitchen teams to meet customer needs.
Overview
4
4
years of professional experience
Work history
Captain waiter
Responsible for the lounge, Oud Lounge
Riyadh, Riyadh Region
2022.01 - Current
- Delivered quality service by providing warm and welcoming environment.
- Obtained customer feedback to improve service experience and provide recommendations to kitchen staff.
- Pleasantly greeted guests and offered to take drink orders while assisting with menu familiarisation.
Captain waiter
Aram Al-Sham
Riyadh, Riyadh Region
2021.03 - 2022.08
- Facilitated effective communication between kitchen staff and waiting staff to relay menu updates and process changes.
- Guided guests through menus while demonstrating detailed knowledge of dishes and ingredients.
- Informed and advised customers on menu options and allergy concerns, making specific recommendations based on dining preferences.
Operations coordinator
Senorita Restaurant ,King Saud University
2019.10 - 2021.09
- Noted employee absences and grievances, and improved team development and performance with right training.
- Investigated issues affecting group operations, prepared reports and helped correct problems.
- Organized financial and operational data to help with yearly budgeting and planning.
Skills
- Bussing understanding
- High energy
- Restaurant administration
- Guest relations professionals
- Quality communication skills with different people
- Develop updates Ability to work in conditions
- Hard-working and able to withstand the pressure of work
- Ability to learn quickly and efficiently
- Try to increase my professional experiences Medicine
Languages
English
Intermediate
Timeline
Captain waiter
Responsible for the lounge, Oud Lounge
2022.01 - Current
Captain waiter
Aram Al-Sham
2021.03 - 2022.08
Operations coordinator
Senorita Restaurant ,King Saud University
2019.10 - 2021.09