HANAA BERHAN
Jeddah
Summary
Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.
Overview
14
14
years of professional experience
Work History
Sweets Specialist
Experts Forum
01.2010 - Current
- Enhanced team productivity by streamlining processes and implementing time-saving strategies.
- Developed strong client relationships through consistent communication and attentive service.
- Increased sales revenue with targeted marketing campaigns and strategic product positioning.
- Reduced costs by identifying inefficiencies in operations and implementing cost-saving measures.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Conducted thorough research to identify trends and inform decision-making for business growth initiatives.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
- Organized large-scale events, ensuring seamless execution of logistics, registration, catering, and venue management.
- Optimized supply chain management, resulting in reduced delivery times and increased inventory accuracy.
- Managed budgets effectively, consistently staying within financial constraints while maximizing resource allocation for optimal results.
- Negotiated favorable contracts with vendors, securing high-quality products at competitive prices.
- Spearheaded innovative product development initiatives that increased market share and profitability margins.
- Led successful sales presentations to prospective clients, resulting in increased partnerships and collaboration opportunities.
- Mentored junior team members, fostering professional growth through guidance on best practices in the industry.
- Transformed underperforming departments with strategic planning efforts focused on process improvement.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Assisted with staff training to enforce quality, safety and sanitation guidelines.
- Analyzed marketing data and trends to identify opportunities for improvement.
Education
Bachelor of Commerce - Accountancy
Cairo University
Cairo06.2004
Skills
- Customer Relations
- Supply Management
- Resource Allocation
- Emergency Response
- Documentation Management
- Advanced Communication
- Expert Problem Solving
- Project Planning
- Time Management
- Problem-solving aptitude
- Multitasking Abilities
- Decision-Making
- Teamwork and Collaboration
Languages
Arabic
Native language
English
Upper intermediate
B2
Timeline
Sweets Specialist
Experts Forum
01.2010 - Current
Bachelor of Commerce - Accountancy
Cairo University
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