Hanan Aba Al-Ala'a

• Evaluated medication safety protocols to ensure compliance with regulatory standards.
• Implemented pharmacy automation systems to enhance medication dispensing accuracy and efficiency.

- Out-Patient Department and InPatient Department:

• Educated patients on optimal dosage, methods of administration and drug compatibility prior to dispensing medications.
• Established clear and effective customer service policies to increase satisfaction and pharmacy loyalty.
• Trained and mentored junior pharmacy staff to increase team productivity and efficacy.
• Supervised IV admixture preparations, verifying work performed by technicians ahead of use.