Haneen Abu Shehadah

Gusset services

Welcoming

Information services

• Provided information regarding warranties, promos and loyalty programs to enhance customer satisfaction.
• Recorded customer communications to maintain proper documentation.
• Sustained continuous improvement by implementing customer interface management systems through email marketing, live chat services and social media.
• Responded to customer requests with friendly, knowledgeable service and support.
• Giving tour Royals vips

• I worked in the Hospitality team with APG and Group in Assilah Hotel
• Oversee arrival process with the Hotel team
• Room check before and after the guest
• Oversee transport service for the Red Sea
• Film Festival events
• Point of contact for all guests queries within the Hotel
• Oversee departure process with the Hotel, team
• Really Great Company
• Basirah productions |Millimeter Mar 2022
• I worked there for two weeks shooting 3 ads and I was the director of design and decoration
• Event lab May| Jun 2022
• Jeddah season
• I worked in city walk for almost two months with event lab company as an usher inside the Anime village I was one of those who were in charge of the Hello Kitty store inside the village
• It was one of my best experiences ever
• OhXeer online marketing in OhXeer digetal marketing company
• Coordinated with waiters regarding special requests and sitting arrangements.
• Answered phone calls and scheduled reservations for guests.
• Assigned guests to specific tables or waiting reception.

• I worked in their communication department as responsible for communicating with new clients., Volunteering in applying precautions in malls and public places
• Helping vaccination centers in registering registrants to
• English take vaccine doses
• In Jeddah field hospital

• I worked as a organizer with activator company at saudi