Abdulrahman Bin Murayshid

• Monitored security systems using SIEM tools.
• Investigated security incidents and performed threat containment and response.
• Analyzed malware and identified Indicators of Compromise (IoCs).
• Managed and prioritized security alerts, coordinating with relevant teams.
• Monitored and analyzed alerts from Email Security Gateway and Endpoint Detection & Response (EDR) systems.
• Responded to security alerts raised via the Haseen platform, ensuring actions followed NCA guidelines.
• Prepared technical and management-level security reports.
• Ensured compliance with cybersecurity standards (National Cybersecurity Authority – NCA).

• Conducting investigations into instances of unauthorized access to sensitive data.
• Monitor networks for security breaches risking confidential data using tools like EDR, NDR, and FireEye.
• Analyzing security logs for unusual behavior and potential security issues.
• Investigating security incidents such as network intrusions, malware infections, or phishing attempts that are prompted by security alerts.
• Conduct an awareness campaign to employees about cybersecurity threats, best practices, and the importance of security measures.

NOC-FIX Responsibilities NOC-DATA Responsibilities

• Troubleshot HSI & VOIP issues (Huawei/Alcatel) and supported FO technicians.
• Configured ONT/MDU services and managed PBX groups and hotline services.
• Handled CLI services and resolved customer trouble tickets (TTS/WFM).
• Technical specialist for GPON/FTTX (Nokia & Huawei).
• Configured and troubleshot VPN, DSL, SHDL, Ethernet, and FTTX services.
• Monitored and resolved customer data orders via RTTS.
• Strong knowledge of FTTX, GPON, and copper infrastructure.