Hani Atieh
Project Manager
Dammam,04
Summary
Dedicated, professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of post-secondary education
7
7
years of professional experience
Work History
Sales Support Manager
Napoli
Dammam, 04
03.2020 - Current
- Communicated progress of monthly and quarterly initiatives to internal and external sales teams.
- Organized promotional events and interacted with community to increase sales volume.
- Developed solutions to sales challenges and maximized business opportunities.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Monitored sales team performance, analyzed sales data and reported information to area managers.
- Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Increased profits through providing excellent customer service, following established guidelines and auditing sales reports.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Managed accounts to retain existing relationships and grow share of business.
- Attended 22 retailer and distributor product and sales training events to consistently increase product knowledge.
TI Manager - WEST Region
Nokia
Jeddah
02.2018 - 02.2020
- Used Microsoft Word and other software tools to create documents and other communications.
- Improved operations through consistent hard work and dedication.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Created plans and communicated deadlines to ensure projects were completed on time.
- Developed and maintained courteous and effective working relationships.
- Conducted research, gathered information from multiple sources and presented results.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Maintained energy and enthusiasm in fast-paced environment.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Assisted in level-loading project capacity and made proactive decisions around process improvements to development cycle.
- Modeled management and organizational skills and multi-tasked and prioritized in deadline-driven environment.
- Coordinated daily activity and flow of projects through multiple departments to verify on-time product delivery.
- Developed project timelines for product lines from kickoff through production and online content development based on marketplace requirements.
- Adhered to budget requirements with excellent planning and consistent expense monitoring.
- Obtained needed resources by strategically negotiating with stakeholders and outside suppliers.
- Reported regularly to managers on project budget, progress and technical problems.
- Maintained open communication by presenting regular updates on project status to customers.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Built successful project plans covering objectives, resources and staffing to meet schedules.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Project Coordinator
Nokia
Khobar
02.2016 - 02.2018
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Tracked hours and expenses to keep project on task and within budgetary parameters.
- Coordinated presentations for customers and project members to detail project scope, progress and results.
- Collaborated with project leaders to comply with accounting needs for project maintenance requirements.
- Gathered requirements for ongoing projects and organized details for management use.
- Counseled departmental leaders to determine issues and deliver solutions to individualized problems and concerns.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Oversaw onboarding and mentorship, planned and executed meetings and developed project documentation.
- Checked compliance of company safety plan and delivered recommendations to address regulatory issues.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Arranged events by overseeing logistics, budgets, venue selection and activity planning.
- Developed executive presentations and reports to facilitate project evaluation and process improvement.
- Built strong relationships with internal and external stakeholders and devised strategies, initiatives and events promoting products and services.
- Performed on-site field surveys and wrote technical narratives to document processes and design changes.
- Maintained open communication by presenting regular updates on project status to customers.
- Oversaw productivity streams for ongoing and special projects.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Built successful project plans covering objectives, resources and staffing to meet schedules.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Adhered to budget requirements with excellent planning and consistent expense monitoring.
Site Engineer ( Started as Trainee )
Huawei
Amman
02.2015 - 03.2016
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Developed team communications and information for meetings.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Led projects and analyzed data to identify opportunities for improvement.
Education
Bachelor’s Degree in Communication Engineering - Communication Engineering
Applied Science Private University
Jordan - Amman 09.2009 - 02.2015
Skills
Direct sales
Time management
New Business Development
Territory Management
Strategic planning
Business development and planning
Business Analysis
Project Management
Flexible Around Changing Requirements
Hobbies
- Basketball
- Swimming
- Reading
- Gaming
Timeline
Sales Support Manager
Napoli
03.2020 - Current
TI Manager - WEST Region
Nokia
02.2018 - 02.2020
Project Coordinator
Nokia
02.2016 - 02.2018
Site Engineer ( Started as Trainee )
Huawei
02.2015 - 03.2016
Bachelor’s Degree in Communication Engineering - Communication Engineering
Applied Science Private University
09.2009 - 02.2015