Summary
Overview
Work History
Education
Skills
Timeline
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Hani Hegazi

SAP Operation Manager
Riyadh

Summary

In my current role, I am alfanar's SAP Operation manager. alfanar is a Saudi conglomerate with international presence and 20,000+ employees. I lead alfanar digitalization transformation strategy, technology team and operation with the aim to improve business excellence, create new business models and digitalize shopfloor and corporate operations. Key priorities:
- Build Group corporate IT
- Establish offshore centre
- Launch Group innovation and digitalization lab
I was Head of SAP manufacturing, digital supply chain and product lifecycle mangment implementation in alfanar's sectors, which accounted for around more half of the overall alfanar's revenue.
I also led other positions in alfanar as I was responsible for digital transformation and innovation in PLM and R&D and I headed strategy for that.
I led the formation of Consulting with focus on Digital Transformation, Cloud, Big Data and Risk Management.
I worked with global technology vendors, negotiating and managing complex contract lifecycles and vendor relationships.
i.e. IT Supplier Management, IT Portfolio Management, Contract & Vendor Management, Contract Negotiations, Digital Transformation, Risk & Compliance.
Assisted in transformation program projects documentation including: project charter, project calendar, project staffing, workshop calendars, milestones, testing schedules, etc.
Assisted in program management plan in coordination with vendor and alfanar stakeholders (scope, schedule, cost, quality, resources, communication, risk, procurement, etc).
Assisted alfanar in Vendor evaluation and selection process for Projects/ Programs.
Reviewed the project plans developed by vendors for different projects and coordinate with them to produce a project plan and along stakeholders.
Assisted the PMO Governance with the support of alfanar and Vendors associated with the delivery.
Reviewed/ Tracked the projects/Program status on a periodical basis and follow up with the stakeholders for completion of tasks and activities as per the plan.
Closely working with application and development unit, evaluate and design solutions across all IT functions and working at the point of need.
Develop business cases and initiative prioritization in conjunction with the business and other technology teams.
In charge of enterprise, solution, infrastructure, security and data architecture, and will act as the authority for designing solutions to address business requirements.
Oversee adherence to the architecture strategy, principles and framework throughout group technology landscape.
Oversee the vendor management and ecosystem building, working with key partners to ensure the implementation of the Roadmaps and Standards.
• Highly motivated and ability to work both independently or as part of a team.
• Having excellent problem-solving skills, with good analytical, decision-making and team building skills.
• Highly efficient in understanding client’s requirements and converting them into system solutions.
• Experience in managing multiple projects simultaneously.


Outside work, I am an active philanthropist. I also enjoy early hours sports, travel and reading. I am fluent in both English and Arabic.

Overview

23
23
years of professional experience
9
9
years of post-secondary education

Work History

SAP Operation Manager

Alfanar
Riyadh
03.2020 - Current
  • Build Group corporate IT.
  • Establish offshore centre.
  • Launch Group innovation and digitalization lab.
  • Established transformation program projects documentation including: project charter, project calendar, project staffing, workshop calendars, milestones, testing schedules, etc.
  • Established program management plan in coordination with vendor and alfanar stakeholders (scope, schedule, cost, quality, resources, communication, risk, procurement, etc).
  • Assisted alfanar in Vendor evaluation and selection process for Projects/ Programs.
  • Reviewed the project plans developed by vendors for different projects and coordinate with them to produce a project plan and along stakeholders.
  • Assisted the PMO Governance with the support of alfanar and Vendors associated with the delivery.
  • Reviewed/ Tracked the projects/Program status on a periodical basis and follow up with the stakeholders for completion of tasks and activities as per the plan.
  • Worked with senior stakeholders, including IT Directors and Business Partners across different IT streams to understand needs and provide excellent service.
  • Managed SAP business application landscapes including management of applications, change, release, fix and user administration activities among other areas.
  • Increased customer satisfaction by resolving issues.
  • Managed team of employees, overseeing hiring, training and professional growth of employees.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Resolved problems, improved operations and provided exceptional service.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Understanding commercial considerations, and working within a budgetary framework when making decisions or recommending actions.


Team Leader of Engineering to Manufacturing

Alfanar
Riyadh
03.2017 - 03.2020
  • Closely working with application and development unit, evaluate and design solutions across all IT functions and working at the point of need.
  • Developed business cases and initiative prioritization in conjunction with the business and other technology teams.
  • In charged of enterprise, solution, infrastructure, security and data architecture, and will act as the authority for designing solutions to address business requirements.
  • Developed and maintain alfnaar enterprise software stack with focus on cloud architecture standards.
  • Catered for two speed IT providing business agility along maintaining major enterprise solutions roadmap for alfanar.
  • Oversee adherence to the architecture strategy, principles and framework throughout group technology landscape.
  • Oversee the vendor management and ecosystem building, working with key partners to ensure the implementation of the Roadmaps and Standards.
  • Led projects and analyzed data to identify opportunities for improvement.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Implemented SAP in Alfanar group as one of the core team of PP and QM from August 2009, Implementations include MTO and MTS. in different manufacturing areas such as (Cables, Transformers, panels, switches, breakers, moulds…etc.).
  • Worked in master data preparation and migration.
  • Worked in the blueprint and project preparation.
  • Prepared the plan of the new rollouts and Doing a lot of configurations and customizations in SAP System.
  • Developed the major KPI’s in production planning and execution. ▪ Working in material management and batch management.

Sr. SAP Functional Consultant

Alfanar
Riyadh
03.2010 - 03.2017
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Managed SAP business application landscapes including management of applications, change, release, fix and user administration activities among other areas.
  • Experienced with providing advice and guidance on application security, licensing, upgrades, backups, disaster recovery needs etc.
  • Coaching and guiding office colleagues to get familiar with SAP PP, MM, PLM, PPM, and supply chain modules to get basic knowledge of SAP working.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Created plans and communicated deadlines to complete projects on time.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Resolved problems, improved operations and provided exceptional service.
  • Improved operations through consistent hard work and dedication.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Coordinating with Basis team during High Risk Changes import process.
  • Requirements gathering from the business head and other stack holders.
  • Root cause analysis of the issues and Solution.
  • As Is, To Be Mapping and Functional scope document Preparation.
  • Flow chart preparation and BBP document preparation.
  • Prototype and BPML document preparation.
  • Functional Specifications preparation for all the business flows.
  • DMS Configuration like Document types and status networks, Approval Workflows.
  • Coordinating with Technical team for customization.
  • Testing case preparation and Business testing Unit, Functional, Regression testing.
  • Documentation of Roles and user, Customer trainings and support.
  • Reviewed SRS documents and prepared test scenarios.
  • Performed various black box testing using methodologies such as Compatibility testing on each build.
  • Perform Smoke and functionality testing in cycles after every new build release.
  • Logged defects and performed subsequent actions as per defect lifecycle in Quality Center.
  • Validation of defects after verified by developer in cycles


Solution Developer and Business Intelligence Lead

Alfanar
Riyadh
11.2004 - 03.2010
  • Planned and developed interfaces that simplified overall management and offered ease of use.
  • Designed intuitive graphical user interfaces to improve user experience.
  • Updated old code bases to modern development standards, improving functionality.
  • Collaborated with project managers to select ambitious, but realistic coding milestones on pre-release software project development.
  • Participated in software field testing to verify performance of developed projects.
  • Designed customized solutions for proposals to potential customers.
  • Designed reusable and reliable code for use within distributed cloud environments.
  • Introduced agile methodologies and development best practices to division to enhance product development.
  • Collaborated on stages of systems development lifecycle from requirement gathering to production releases.
  • Pioneered new methods of code review to incorporate wider range of voices.
  • Implemented a complete solution for cables and transformer plants in Alfanar.
  • Participated in finical and banking development Module in Alfanar.
  • Participated in Inventory and Warehousing development Module in Alfanar.
  • Worked as project manager for implementing Navision in sleep high company one of Alfanat IT customer.
  • Prepared all operational review reports such as P&L, Balance sheet, cash flow, top ten agents, customer credit limit, sales commissions...etc


Java Instructor

IBM
Cairo
08.1999 - 11.2004
  • Set up computers and networking systems and delivered step-by-step instructions on basic use.
  • Planned and implemented curriculum to teach up-to-date technology to +500 students.
  • Compiled, administered and graded examinations or assigned work to others.
  • Attended professional development technology courses to increase knowledge base and learn new information.
  • Delivered services to customer locations within specific timeframes.

Education

MBA - Executive

International Business Academy of Switzerland IBAS
Switzerland
01.2020 - 04.2022

Bachelor of Engineering - Computer And Information Sciences

Mansoura University
Mansoura, Egypt
09.1994 - 06.1999

High School Diploma -

International Business Academy of Switzerland IBAS
Switzerland
05.2021 - 05.2022

PMP -

Project Management Institute
USA
08.2021 - Current

Skills

Overall Management

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Timeline

PMP -

Project Management Institute
08.2021 - Current

High School Diploma -

International Business Academy of Switzerland IBAS
05.2021 - 05.2022

SAP Operation Manager

Alfanar
03.2020 - Current

MBA - Executive

International Business Academy of Switzerland IBAS
01.2020 - 04.2022

Team Leader of Engineering to Manufacturing

Alfanar
03.2017 - 03.2020

Sr. SAP Functional Consultant

Alfanar
03.2010 - 03.2017

Solution Developer and Business Intelligence Lead

Alfanar
11.2004 - 03.2010

Java Instructor

IBM
08.1999 - 11.2004

Bachelor of Engineering - Computer And Information Sciences

Mansoura University
09.1994 - 06.1999
Hani HegaziSAP Operation Manager