Hani Obeid

Accomplished and result focused senior management professional, possessing 20+ years of international experience in managing and developing Supply Chain functions, drive value chain modifications, Industrial Control management and QC, quality assurance, business development and continuous improvement, and customer satisfaction delivery in diverse roles across the organizational hierarchy.

ž Managerial Acumen demonstrated ability in enhancing customer satisfaction by implementing continuous improvement and quality assurance parameters in day to day supply chain management operations.

ž Continuous Improvement & TQM Lead the development and maintenance of TQM systems defines and develops Quality and CI strategy to accelerate the rate of operational improvement across the entire value chain. Develop and lead teams focused on execution of customer experienced quality along with product, process, supplier, manufacturing and field quality, Act as focal point for customers' auditors.

ž Strategic Planning: Proven ability in developing strategic / operating plans to maintain resource availability to support forecasted business and project growth. Evaluate economic/market trends, customer, and specific data used to determine optimal production levels for preparing forecasts for the market.

ž Demand & Supply Management Skilled in aligning demand plans to market strategic & business plans for effectively closing gaps between short & long-term demand Vs strategic and business plans; optimizing demand plans in coordination with business partners (Purchasing, Logistics, and Sales).

ž Supply Chain Governance proficient in using supply chain processes, tools and systems (Purchasing, Buying and Supply Chain Support) in enhancing operational efficiency and organizational cost savings; managing Procurement legislation and legal/statutory requirements.

Personal Attributes result oriented team player and team building, performance management skills, analytical & problem solver, pioneering internal and external communications; and ability to train, supervise, support, develop & guide talents.

ISO 9001 QMS Internal Auditor

• Consistently met company standard times and individual productivity goals.
• Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
• Designing and managing Supply Chain,quality systems and methods based on customer specifications and application of certification standards to drive continuous improvement.
• Setting up and aligning supply chains operations to support business strategies to changing market conditions, new business opportunities, cost reduction strategies .
• Design and improvement of quality systems as well as using quality methods for accomplishing quality targets based on quality standards (ISO 9001, ISO 9004) and SE quality directives, designing and conducting audit schemes for implementing methods and accomplishing objectives across various phases of customer project process to align with specific business processes.
• Setting up, designing and managing Supply Chain and quality systems and methods based on customer specifications and application of certification standards to drive continuous improvement.

• ESCWA helps Arab States to achieve sustainable socioeconomic development & the UN Global Goals. Team member for the National Agenda for the Future of Syria Project
• Fellow - The Institute of Managers and Leaders - Australia
• Continuous Improvement, Six Sigma, & Lean Group
• Supply Chain Management