Hani Talbi
Senior Sales Operation
Jeddah
Summary
Sales expert who started career in sales from the ground and made it through the executive level. with over +17 years of proven expertise in the Cosmetics, F&B and Fashion industry driving the sales growth of multi-million business, planning and implementing sales strategies and the expansion of new brands into the market. Offering an in-depth understanding of the sales cycle. Committing to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
21
21
years of professional experience
Work History
Opaeration Manager
Slices
Baish
11.2022 - Current
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed and maintained relationships with customers and suppliers through account development.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Improved marketing to attract new customers and promote business.
- Controlled costs to keep business operating within budget and increase profits.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Launched quality assurance practices for each phase of development
Sales Manager
Anoosh
Western Region
03.2022 - 10.2023
- Lead and manage branch team to achieve goals and assigned sales targets
- Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Introduced cost-saving initiatives to reduce losses and increase profit margin.
- Managed team of 50 regional sales representatives and consistently achieved high sales targets.
- Effectively recruited and hired highly talented individuals bringing exceptional skills and expertise to sales team.
- Generated detailed sales reports and forecasts to analyze performance and track progress.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
National Sales Manager
Blooming
Jeddah
01.2018 - 01.2020
- Lead company operational excellence by redesigning the sales operation
- Promote the brand presence in the market by planning the expansion strategies
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Direct the launching of new branches by opening +10 branches over the KSA
- Lead the sales teams to achieve the annual sales target
- Decrease overall employee turnover in sales by 15%.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Exceeded targets by building, directing, and motivating high-performing sales team.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Evaluated costs against expected market price points and set structures to achieve profit targets.
- Submitted reports to senior management to aid in business decision-making and planning.
- Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
- Successfully drove new product lines to increase annual profits
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Supported executive and marketing departments in promotional asset development, material deadlines and product approvals.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Regional Sales Manager
Kamal Osman Jamjoom Group, MIKYAJI
Western & Southern Region
12.2014 - 12.2017
- Lead the company's expansion plans in the southern region of KSA
- Successfully manage launching of new branches by opening +25 branches.
- Introduced cost-saving initiatives to reduce losses and increase profit margin.
- Managed team of +200 regional sales representatives and consistently achieved high sales targets.
- Effectively recruited and hired highly talented individuals bringing exceptional skills and expertise to sales team.
- Executed successful marketing campaigns to generate new business and expand customer base.
- Generated detailed sales reports and forecasts to analyze performance and track progress.
- Developed and managed budgets to confirm proper use of resources and maximize profitability.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
Area Sales Manager
Kamal Osman Jamjoom Group
Southern/Western Region
01.2006 - 01.2014
- Lead and manage branch teams to achieve company goals and assigned branch's sales targets
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Built lasting relationships with clients through outstanding customer service interactions.
- Monitor shops visual merchandising.
- Recruited, interviewed, and hired talented individuals bringing dynamic sales expertise to organization.
- Developed new managers from within regional workforce.
- Coached and mentored +100 account executives to achieve sales and customer engagement score targets.
- Conducted ongoing staff development to help employees achieve growth within job roles.
- Managed day-to-day staffing and handled scheduling for all store employees.
- Evaluated resource utilization to identify opportunities for optimization.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Sales Assistant/ Shop Manager
Kamal Osman Jamjoom Group, MIKYAJI
Jeddah
01.2003 - 01.2006
- Ensuring high levels of customer satisfaction by providing excellent sales service
- Maintaining outstanding store condition and visual merchandising standards
- Responsible for staff management, customer satisfaction and stock management
- Assisted customers with prompt and polite support in-person and via telephone.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Maintained high levels of organization in store by directing customers and replenishing merchandise.
- Tracked daily cash handling, reconciled sales and prepared bank deposits.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Trained team members in successful strategies to meet operational and sales targets.
- Audited store operations and records under management direction and resolved discrepancies.
- Managed inventory control, cash control, and store opening and closing procedures.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Developed new promotional campaigns to attract new customers.
Education
Bachelor of Marketing -
King Abdulaziz University
Skills
Business development and planning
undefinedTimeline
Opaeration Manager
Slices
11.2022 - Current
Sales Manager
Anoosh
03.2022 - 10.2023
National Sales Manager
Blooming
01.2018 - 01.2020
Regional Sales Manager
Kamal Osman Jamjoom Group, MIKYAJI
12.2014 - 12.2017
Area Sales Manager
Kamal Osman Jamjoom Group
01.2006 - 01.2014
Sales Assistant/ Shop Manager
Kamal Osman Jamjoom Group, MIKYAJI
01.2003 - 01.2006
Bachelor of Marketing -
King Abdulaziz University
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