Summary
Overview
Work History
Education
Skills
Accomplishments
Experience / Volunteer Work
Sporting and Leadership Achievements
Certification
References
Timeline
Generic

Hannah Gordon

Hallett Cove

Summary

I am a mature, self-motivated, hardworking person who uses my initiative to effectively solve problems and achieve goals. I consider myself a ‘people person’ who enjoys communicating and interacting with a diverse range of people. I am always courteous and thoughtful in my dealings with others and am successful at managing multiple priorities with a positive attitude.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Mentor

Pearsons Allied Health Services
06.2023
  • Working with children, young people and adults with disabilities
  • Supporting individuals to engage in a wide range of activities across their environments to build their capacity, increase their social and economic participation, and reduce their risk of experiencing social isolation.

Team Member

BCF Super Retail Group
09.2018
  • Duties included registers, customer service, nightfill, online order processing, first-aid officer and cleaning
  • Customer service frequently commended via reviews and surveys.

Customer Service Representative

Pumpt Pty Ltd
03.2018 - 10.2019
  • Duties included reception, customer service, party concierge, track supervisor, cleaning and cash handling
  • Awarded for highest amount of positives surveys 2019 as well as receiving multiple commendations in emails and reviews.

Team Member

Toys R Us Australia
07.2017 - 07.2018
  • Specialising in Babies R Us
  • Duties included replenishment, customer service, register operation & cash handling and packaging
  • Received the 'Store Associate of the Quarter 2018' award in recognition of outstanding achievements.

Education

Bachelor of Paramedicine - Paramedicine

Flinders University
Adelaide, SA
12.2024

High School Diploma -

Emmaus Christian College
South Plympton, SA
12.2017

Skills

  • Personal Care
  • Incident Reports
  • Individual Support Plans
  • Documentation And Reporting
  • Customer Service
  • Teamwork and Collaboration

Accomplishments

    Highest Customer Service survey results 2019: Pumpt Pty Ltd- commentation on “friendly, smiling nature… making people feel very welcomed and in turn having a great time

    Store Associate of the Quarter 2018 – Toys R Us Western Australia/South Australia– Recognition of outstanding achivements in quarter 1.

Experience / Volunteer Work

  • SA Ambulance Service, 14x Emergency service placements, 3x PTS placements, 2x ESS Placements. Numerous experiences in attending, handover, case cards, vital signs, patient assessment, history taking, treatment, medication delivery and wound care. Communication with a variety of patients, crews, medical professionals, as well as radio use.
  • Paramedicine, Experience in both theoretical and practical aspects of medical care. Specific areas of understanding and practical experience include, canulation, patient communication, hand hygiene & sharp safety.
  • Assistant/Game-day Coach Senior Womens D3 Kenilworth football club, Volunteered to assist with coaching for half of the 2023 season. Main duties included organising/running trainings, communication with variety of different members, game day duties, discussing strategies and building confidence in the team and providing/receiving feedback.
  • Participated in an international history and social justice trip to Vietnam & Cambodia in 2016, engaging with charity organizations and cultural immersion.
  • Contributed to community service in APY Lands by teaching at a local school and learning from indigenous elders in 2016.
  • Served as a Youth Ambassador for the Juvenile Diabetes Research Foundation, lobbying for research funding and organizing fundraising activities.

Sporting and Leadership Achievements

  • Participated in multiple sports teams: netball, surfing, lacrosse, and football
  • Demonstrated teamwork, commitment, determination, and passion across all sports
  • Developed skills in organization, public speaking, and teamwork through captaining, leadership, and coaching
  • Cultivated a positive and inclusive environment through leadership and coaching, fostering camaraderie and motivation within the team
  • Experienced in overcoming challenges and fostering a friendly and inviting atmosphere
  • Numerous coach, team and player awards (best and fairest, premierships, most consistent, most courageous, coaches award)

Certification

  • Immunisation Compliance Certificate
  • Influenza & COVID-19 Vaccination Certificate
  • Working with Children Check
  • DHS Aged Care Sector
  • DHS Vulnerable Person Related Screening
  • Police Check
  • Hand Hygiene Certificate
  • Responding to Risks of Harm Abuse & Neglect (RRHAN-EC)
  • NDIS Worker Screening Check
  • First aid certificate
  • CPR certificate

References

  • Mr Matthew Maio, Store Manager, BCF Super Retail Group, 0412 645 339
  • Mr Kieran Johnson, Clinical Team Leader, SA Ambulance Service, 0408 827 636, kieran.johnson@sa.gov.au
  • Mr Geoff Cashion, Director, Visy Fibre Packaging Australia and New Zealand, 0418 972 229, geoff.cashion@visy.com.au (personal reference)

Timeline

Mentor

Pearsons Allied Health Services
06.2023

Team Member

BCF Super Retail Group
09.2018

Customer Service Representative

Pumpt Pty Ltd
03.2018 - 10.2019

Team Member

Toys R Us Australia
07.2017 - 07.2018

Bachelor of Paramedicine - Paramedicine

Flinders University

High School Diploma -

Emmaus Christian College
  • Immunisation Compliance Certificate
  • Influenza & COVID-19 Vaccination Certificate
  • Working with Children Check
  • DHS Aged Care Sector
  • DHS Vulnerable Person Related Screening
  • Police Check
  • Hand Hygiene Certificate
  • Responding to Risks of Harm Abuse & Neglect (RRHAN-EC)
  • NDIS Worker Screening Check
  • First aid certificate
  • CPR certificate
Hannah Gordon