Hanouf Helwan Al Helwan

Document Controller – Diriyah Gardens Project (South Diriyah & Garden District)

• Managed and organized project documentation, covering 17 cultural and non-cultural assets at various stages of design development.
• Ensured all documents were properly structured on iCONEX and SharePoint, enabling timely access for all stakeholders.
• Monitored and tracked RFI (Request for Information) submissions from contractors, identifying new, pending, responded, and approved items.
• Coordinated closely with design department engineers to provide accurate and timely responses to RFIs, updating Excel reports to reflect the latest status.
• Prepared and delivered regular RFI progress reports to management, highlighting pending, responded, and approved items, ensuring no requests were overlooked.

• Led comprehensive weekly reviews and proactive follow-ups on the bank’s projects, coordinating closely with engineers responsible for each branch or development, consolidating updates and reports to ensure precise monitoring, timely progress, and strict adherence to deadlines.
• Oversaw compliance with Civil Defense requirements across all branches by monitoring project documents and maintaining organized records for easy retrieval when requested.
• stablished a serial numbering system for all letters and official documents, designing a seamless workflow to ensure documents were consistently routed and accessible, while maintaining backup copies to prevent loss or duplication
• Monitored compliance with internal and external regulatory requirements for all projects under the bank’s supervision.
• Assisted in risk management by tracking overdue or pending documentation and proactively addressing bottlenecks.

• Proficient in iCONEX for document management, including uploading and organizing drawings, submittals, RFIs, and NCRs.
• Ensured all project teams work with approved and up-to-date document versions.
• Monitored document statuses (Opened, Reviewed, Approved, Rejected) and reported pending items to relevant teams.
• Prepared regular progress reports for management, highlighting delays or outstanding documents.
• Facilitated easy access to documents for project teams according to permissions.
• Conducted quality checks to ensure compliance with formal standards before document submission.
• Coordinated with engineering and administrative teams to ensure timely completion of document-related tasks.
• Managed issuance of formal transmittals and ensured proper documentation workflow.
• Assisted with finance tasks, including invoice tracking and budget support.
• Supported procurement activities for safety equipment by coordinating with suppliers and safety engineers.

• Monitoring all documents to ensure workflow follows established procedures, while improving processes when needed.
• Receiving daily submittals from contractors (CRCC-BEC) and our engineers at Ital Consult as a liaison.
• Ensuring all documents meet formal requirements and required standards.
• Preparing weekly reports for our engineering departments on the progress achieved during the week.
• Conducting regular reviews and audits on pending documents or those requiring support from our departments.
• Uploading, organizing, and distributing documents via the PCM system.
• Ensuring timely and efficient sharing of documents to facilitate on-time project completion.
• Maintaining strict confidentiality of sensitive information and correspondence.

• Uploading site documents such as NCRs, Inspection Requests, and Minutes of Meeting to the relevant site module on PCM.
• Reviewing, correcting, and updating data on PCM, entering closing details, uploading commented documents, and closing the review cycle.
• Performing daily uploads of correspondence to project counterparts (Client: Ministry of Interior; Contractors: Al Rashid Trading and Al Araab).
• Monitoring PCM pending items and ensuring they accurately reflect actual pending figures.
• Handling confidential and sensitive correspondence with a high level of professionalism and strict adherence to confidentiality protocols.
• Preparing and organizing project documents using clear serial numbering in Excel to ensure accessibility and continuity in case of system issues.

• Communicated with government entities to introduce and share information about newly released publications.
• Followed up with concerned parties during and after the purchasing process to ensure a smooth and positive experience.
• Assisted with post-sale procedures, including invoice follow-up and payment coordination.
• Worked closely with internal teams to support timely completion of tasks and accurate documentation.
• Maintained courteous and professional relationships with stakeholders.