Enthusiastic eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Database and Infrastructure Administrator. Motivated to learn, grow and excel .
Overview
4
4
years of post-secondary education
7
7
years of professional experience
Work History
Data Development Specialist
Electronic Health Solutions
Amman, Jordan
06.2017 - Current
Used critical thinking to break down problems, evaluate solutions and make decisions.
Participated in team-building activities to enhance working relationships.
Carried out day-day-day duties accurately and efficiently.
Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Prepared variety of different written communications, reports and documents to ensure smooth operations.
Identified issues, analyzed information and provided solutions to problems.
Exceeded goals through effective task prioritization and great work ethic.
Administered, supported and monitored databases by proactively resolving database issues and maintaining servers.
Created and implemented database designs and data models.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Main Projects:
Health Data Analytics "HDA"
Create MYSQL database design and structure to meet host performance and security policies .
Create users within security policies of grants .
Monitor database performance issues .
Frequent backups.
Database upgrades.
Database configurations.
Linux RedHat configurations.
Linux RedHat software installations.
Linux RedHat monitor.
Health Data Analytics BI
Planned, designed and implemented diverse business intelligence solutions.
Designed customized data collection models for specific visualization tasks.
Monitored and optimized SQL server performance.
Developed intelligence-sharing dashboards, providing company-wide access to collected data.
Created data analysis tools to allow query acquired information for unique details.
Generated reports, updated spreadsheets and presented results.
Software Support Engineer
Electronic Health Solutions
Amman, Jordan
09.2014 - 06.2017
Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.
Patched software and installed new versions to eliminate security problems and protect data.
Performed root cause analysis and general troubleshooting.
Worked with software development team on reported errors and bugs on newly released software and assisted in deployment of release fixes.
Education
Bachelor of Computer Information Systems -
Al-Yarmouk University
Irbid
09.2010 - 06.2014
Skills
Relational database design, development and programming
Assistant Customer Service Manager at Electronic Cash and Payment Solutions (ECAPS)Assistant Customer Service Manager at Electronic Cash and Payment Solutions (ECAPS)