HASSAN AL-MUQATI
Makkah
Summary
Empowering learners of all ages through patient guidance, interactive teaching, and inclusive classroom practices. I am dedicated to creating lessons that build language proficiency while boosting learners’ confidence and motivation. With strong communication skills and a passion for education, I adapt my approach to meet different learning needs and styles. My goal is to foster a supportive environment where every student feels encouraged to achieve their full potential.
Overview
2026
2026
years of professional experience
Work History
Front Office Agent
Orchid Hotel Safwa Towers
11 2024 - Current
- Greeting guests upon arrival with a warm and professional demeanor.
- Assisting with the check-in and check-out process.
- Addressing guest inquiries and providing information about the hotel, facilities, and local attractions.
- Handling guest complaints or requests efficiently to ensure satisfaction.
- Issuing receipts and managing billing inquiries.
Guest Relation Supervisor
Dorrar Al-Eman Royal Hotel
01 2023 - 09 2024
- Greet guests warmly upon arrival.
- Taking care of guest Journey from pre Arrival to departur.
- Ensure they feel comfortable and valued.
- Provide information about the hotel, its amenities, and local attractions.
- Handle guest complaints and concerns promptly and professionally.
- Communicate with other teams to fulfill guest requests.
- Share feedback with management to improve service quality.
- Promote loyalty programs and encourage guests to join.
Receptionist
Dorrar Alieman Safwa Towers
12 2021 - 01 2023
Education
Bachelor Degree - English: Linguistics
Umm Al-Qura University
Makkah 01.2022
GTTP Concierge Course - Hospitality
Global Travel & Tourism Partnership
Makkah Indonesian Language - Languages
Embassy of The Republic of Indonesia - Makkah
Makkah 2020
Skills
- Communication Skills
- Multilingual abilities
- Online teaching
- Cultural sensitivity
- Reading comprehension
- Speaking practice
- Student engagement
Languages
Arabic
Native
English
Fluent
Indonesian
Elementary
Timeline
Front Office Agent
Orchid Hotel Safwa Towers
11 2024 - Current
Guest Relation Supervisor
Dorrar Al-Eman Royal Hotel
01 2023 - 09 2024
Receptionist
Dorrar Alieman Safwa Towers
12 2021 - 01 2023
Bachelor Degree - English: Linguistics
Umm Al-Qura University
GTTP Concierge Course - Hospitality
Global Travel & Tourism Partnership
Indonesian Language - Languages
Embassy of The Republic of Indonesia - Makkah
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