Hasan Mosallam
Front office supervisor
Riyadh
Overview
5
5
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Front Office Supervisor
Hilton Al Riyadh
2022.08 - Current
- Achieving daily goals with the team based on the goals set by management and helping the team achieve them.
- There are times when I must be the duty manager or night manager and be the first interface for the guests to solve problems due to high operation or shortage in the staff, to satisfy the guests and solve their problems to the fullest extent.
- Sometimes it is noticed that the team member's level of service has diminished, so I must push his morale to be stronger than it was before.
- Assisted guests with special requests, demonstrating excellent problem-solving skills and a commitment to customer satisfaction
Receptionist
Hilton Al Riyadh
2021.12 - 2022.07
Receptionist
Millennium Hotel
2021.05 - 2021.12
trainee
Four Points By Sheraton
2019.05 - 2019.05
Education
Bachelor Degree in Tourism & Hotel Management - Tourism & Hotel Management
UMM Al-Qura University
Makkah, Mecca Region 2017.10 -
Skills
*Good Handling,Good Communication And Persuasion
*Fast Learning
*Ability To Work Within a group
*leader ship
Timeline
Front Office Supervisor
Hilton Al Riyadh
2022.08 - Current
Receptionist
Hilton Al Riyadh
2021.12 - 2022.07
Receptionist
Millennium Hotel
2021.05 - 2021.12
trainee
Four Points By Sheraton
2019.05 - 2019.05
Bachelor Degree in Tourism & Hotel Management - Tourism & Hotel Management
UMM Al-Qura University
2017.10 -