Achieving daily goals with the team based on the goals set by management and helping the team achieve them.
There are times when I must be the duty manager or night manager and be the first interface for the guests to solve problems due to high operation or shortage in the staff, to satisfy the guests and solve their problems to the fullest extent.
Sometimes it is noticed that the team member's level of service has diminished, so I must push his morale to be stronger than it was before.
Assisted guests with special requests, demonstrating excellent problem-solving skills and a commitment to customer satisfaction
Receptionist
Hilton Al Riyadh
12.2021 - 07.2022
Receptionist
Millennium Hotel
05.2021 - 12.2021
trainee
Four Points By Sheraton
05.2019 - 05.2019
Education
Bachelor Degree in Tourism & Hotel Management - Tourism & Hotel Management
UMM Al-Qura University
Makkah, Mecca Region
10.2017 -
Skills
*Good Handling,Good Communication And Persuasion
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Timeline
Front Office Supervisor
Hilton Al Riyadh
08.2022 - Current
Receptionist
Hilton Al Riyadh
12.2021 - 07.2022
Receptionist
Millennium Hotel
05.2021 - 12.2021
trainee
Four Points By Sheraton
05.2019 - 05.2019
Bachelor Degree in Tourism & Hotel Management - Tourism & Hotel Management
Housekeeper /Hospitality Worker at Al Riyadh Palace Abu Dhabi / AL Heloul AL Taqanya Tech Cont.Housekeeper /Hospitality Worker at Al Riyadh Palace Abu Dhabi / AL Heloul AL Taqanya Tech Cont.