Hasan Mohmmed Faroq
Madina,Saudi Arabia
Summary
Results-driven professional with expertise in ERP systems, customer service excellence, workplace mediation, performance evaluation, and team motivation. Demonstrates a strong ability to optimise operational processes and foster collaborative work environments. Committed to driving organisational success through strategic performance management and employee engagement initiatives.
Overview
9
9
years of professional experience
Work History
Operations supervisor
imile Logistic
Jizan, Jazan Region
02.2025 - Current
- Conducted performance appraisals with employees for career development discussions.
- Delegated tasks appropriately, achieved balanced workload among team members.
- Monitored employee attendance records for maintaining discipline within the team.
- Improved service delivery with proactive problem-solving techniques.
- Managed stock inventory, ensuring timely fulfilment of customer orders.
Driver team leader
Imile Logistic
Khamis Mushait, 'Asir Region
02.2023 - 11.2024
- Kept accurate records of all deliveries made during the day.
- Handled customer complaints professionally, resulted in improved client relations.
- Delivered customer orders within target timeframes.
- Completed logs and reports for every trip, detailing fuel delivery times, mileage covered and amount of fuel consumed.
- Coordinated daily tasks, ensuring smooth workflow within the team.
- Supported new hires through onboarding process for speedy and successful training.
- Led performance reviews and tailored employee feedback to facilitate professional development.
Cashier
imile Logistic
Abha, 'Asir Region
11.2021 - 01.2023
- Managed cash, credit, and digital transactions while maintaining a balanced register
- Used point-of-sale (POS) systems to complete transactions, update data, and track sales
- Generated and maintained payment reports to support financial tracking and auditing
- Handled high volumes of transactions during holiday seasons efficiently.
Team member
Aramex Logistic
Najran, Najran Region
12.2018 - 10.2021
- Supported the team in managing inventory and ensuring accurate stock records
- Assisted in sorting and organizing shipments to optimize efficiency in the warehouse
- Assisted in managing and tracking inventory to ensure accuracy and availability of goods
- Supported in tracking and managing inventory, ensuring the accuracy of stock levels for timely dispatch
- Coordinated with the operations team to optimize delivery routes, improving overall delivery efficiency
Sales assistant
Fine company
abha, saudi ariba
01.2016 - 11.2018
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
- Conducted daily inventory checks to manage stock levels accurately.
- Built strong relationships with regular customers for repeat business.
- Learnt about new products quickly, providing comprehensive guidance to customers.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
Education
Bachelor of Applied Science - Computer Science
Othman bin afan
Abha, 'Asir RegionSkills
- Customer services excellence
- Team motivation
- Advanced excel capabilities
- Project Management
- MRP and ERP systems
- Team performance management
- Inventory coordination
- Logistical coordination
- Warehouse Management System
- Customer Service
- Team Leadership
Languages
English
Fluent
Arabic
Fluent
Urdu
Fluent
Timeline
Operations supervisor
imile Logistic
02.2025 - Current
Driver team leader
Imile Logistic
02.2023 - 11.2024
Cashier
imile Logistic
11.2021 - 01.2023
Team member
Aramex Logistic
12.2018 - 10.2021
Sales assistant
Fine company
01.2016 - 11.2018
Bachelor of Applied Science - Computer Science
Othman bin afan
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