Hashim Abdullah Mallah
Riyadh,Saudi Arabia
Summary
Supply chain management and project coordination specialist with strong capabilities in Microsoft Office and effective communication. Skilled in problem solving, financial reconciliation, and route optimization. Committed to driving operational success through efficient project management and customer satisfaction.
Overview
3
3
years of professional experience
8
8
years of post-secondary education
Work history
Operations supervisor
BRANDS FOR LESS
Riyadh, Saudi Arabia
03.2024 - 10.2025
- Coordinated goods transportation, optimizing routes for reduced transit times
- Managed final delivery operations, ensuring on-time customer deliveries.
- Maintained high service standards by monitoring SLA compliance.
- Executed billing reconciliation to identify discrepancies in financial records.
- Quickly resolved escalations to boost customer satisfaction levels.
- Processed orders from online marketplaces with precision and care.
- Managed efficient handling of shop and Red-box order collections and processing and increased delivery performance by 10%.
- Enhanced operational efficiency through workflow process improvements.
Supervisor
6TH STREET
Jeddah, Saudi Arabia
07.2022 - 03.2024
- Received and dispatched orders for deliveries efficiently.
- Managed daily routes and schedules for shipments and deliveries.
- Reviewed inventory needs to maintain optimal stock levels.
- Provided field units with comprehensive information regarding orders and requirements.
- Maintained thorough understanding of planning, shipping, and warehouse management systems.
- Oversaw all aspects of warehouse operations to ensure seamless functionality.
- Delegated tasks effectively, maximizing employee skill utilization.
- Coordinated staff shifts for optimal coverage during peak hours.
- Organized team resources, resulted in improved project timelines.
- Handled and solved 20 Customer escalations on daily basis .
Education
Masters of Business Administration(MBA) - HR and Marketing
Kurukshetra University
Haryana, India 08.2017 - 07.2021
BBA - Business
SRMIET
India 08.2013 - 06.2017
Skills
- Problem solving
- Microsoft Office proficiency
- Financial reconciliation
- Route optimization
- Supply chain management
- Efficiency improvement
- Project coordination
- Effective communication
- Customer relations
- Project management
Languages
English - Native
Urdu - Native
Arabic - Medium
Hobbies
Cricket, Travel
Timeline
Operations supervisor
BRANDS FOR LESS
03.2024 - 10.2025
Supervisor
6TH STREET
07.2022 - 03.2024
Masters of Business Administration(MBA) - HR and Marketing
Kurukshetra University
08.2017 - 07.2021
BBA - Business
SRMIET
08.2013 - 06.2017