Receptionist Trainee
Samar Hotel
04.2022 - 05.2022
- Assisted guests with room bookings, addressing inquiries, and ensuring all special requests were fulfilled.
- Efficiently handled and resolved guest complaints and challenges, ensuring a positive guest experience.
- Ensured that all bookings and check-in procedures complied with hotel policies and regulations
- Managed multiple tasks simultaneously, including check-ins, room assignments, and answering phone inquiries, maintaining high levels of accuracy under pressure.
