Hashim Al Qubbi
IT support engineer
Jeddah
Summary
Highly skilled technical engineer with extensive experience in both networks & telecommunications engineering. I'm working on a variety of projects, including the design and installation of communication equipment, troubleshooting network issues, and managing large-scale infrastructure projects. This has required me to stay up to date with the latest technologies and trends in the telecommunications industry, as well as to communicate effectively with team members and stakeholders.
Passionate, ambitious, and objective oriented communication and technology engineer, with 12 years of experience. Fully capable of working under pressure, while producing high standard work, in full compliance with the best practices. In a constant persue of knowledge and personal development, while keeping up with the latest technological advancement. Enthusiastic team player, ready to contribute to the company's success.
Overview
13
13
years of professional experience
7
7
Certificates
2
2
Languages
Work History
IT Support Engineer
Petro Rabigh
Rabigh , Makkah
2012.02 - Current
• Configuring, installing, and maintaining Cisco IP phones, media gateways, hotlines in an enterprise environment.
• Collaborating with other IT professionals to integrate Conferencing Calls & Cisco IP phones with other enterprise systems and applications.
• Resolving escalated issues by serving as subject matter expert on wide-ranging issues.
Installing CCTV systems and integrate it with company network.
• Installing POE switching and network equipment's.
• Preparation & setup of A/V for high management events & conferences sessions.
• Providing support for networking protocols and characteristics.
• Assisted customers in identifying issues and explained solutions to restore service and functionality.
• Offering troubleshooting of connectivity issues across networks such as Wi-Fi, cellular, CCTV, and Inside building cabling issues and outlets.
• Assisting customers with product selection based on stated needs, proposed use and budget.
• Translated complex technical issues into digestible language for non-technical users.
Comprehensive Technician
Baud Telecom Company (BTC)
Jeddah , Makkah
2010.05 - 2011.04
Special circuits installation (DIA CIRCUITE, DLL CERCUITE, DLL2 CERCUITE, WIFI CERCUITE) for
Private Companies, Airports, Government Departments, Minister of Interior Office, Qasr Al-Salam, Royal Court, and Ministry of Security and Civil Defense.
Education
Bachelor of Science - Technical Engineering
Communication And Electronics College
Jeddah 2018.02 - 2020.08
High Diploma - Communications
Communications And Electronics College
Jeddah 2007.05 - 2009.07
Industrial Secondary Institutes Diploma - Electronics Technology
Industrial Secondary Institutes
Jeddah 2004.07 - 2006.07
Skills
Designing & building communications rooms.
Certification
Leadership Development program (ILEAD) HRDF
Accomplishments
- Upgraded the board level meeting room with the latest A/V solutions (LED screens, ceiling mic, delegate units system).
- Upgraded leadership Center with latest A/V setup.
- Upgraded Training Center classes rooms with latest A/V technology system.
- Upgraded the Main conference room of maintenance department with Logitech system.
- Provided internet service for beach area by using P2P technology to monitor CCTV system.
Timeline
Leadership Development program (ILEAD) HRDF
2023-08
Licensed [ Cisco network CCNA 201-300]
2023-08
Training on Cisco network CCNA 201-300
2023-06
Cisco - Introduction to Cybersecurity
2020-05
HPE - Implementing Network Concept
2020-04
Bachelor of Science - Technical Engineering
Communication And Electronics College
2018.02 - 2020.08
Global knowledge - Avaya Aura session Manager & system Manager Implementation, Administration & Support
2016-05
PRC - Customer Satisfaction / Service Program
2012-04
IT Support Engineer
Petro Rabigh
2012.02 - Current
Comprehensive Technician
Baud Telecom Company (BTC)
2010.05 - 2011.04
High Diploma - Communications
Communications And Electronics College
2007.05 - 2009.07
Industrial Secondary Institutes Diploma - Electronics Technology
Industrial Secondary Institutes
2004.07 - 2006.07
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