Hashim Al Qubbi
IT support engineer
Jeddah
Summary
Highly skilled technical engineer with extensive experience in both networks & telecommunications engineering. I'm working on a variety of projects, including the design and installation of communication equipment, troubleshooting network issues, and managing large-scale infrastructure projects. This has required me to stay up to date with the latest technologies and trends in the telecommunications industry, as well as to communicate effectively with team members and stakeholders.
Passionate, ambitious, and objective oriented communication and technology engineer, with 12 years of experience. Fully capable of working under pressure, while producing high standard work, in full compliance with the best practices. In a constant persue of knowledge and personal development, while keeping up with the latest technological advancement. Enthusiastic team player, ready to contribute to the company's success.
Overview
13
13
years of professional experience
7
7
Certificates
2
2
Languages
Work History
IT Support Engineer
Petro Rabigh
Rabigh, Makkah
02.2012 - Current
• Configuring, installing, and maintaining Cisco IP phones, media gateways, hotlines in an enterprise environment.
• Collaborating with other IT professionals to integrate Conferencing Calls & Cisco IP phones with other enterprise systems and applications.
• Resolving escalated issues by serving as subject matter expert on wide-ranging issues.
Installing CCTV systems and integrate it with company network.
• Installing POE switching and network equipment's.
• Preparation & setup of A/V for high management events & conferences sessions.
• Providing support for networking protocols and characteristics.
• Assisted customers in identifying issues and explained solutions to restore service and functionality.
• Offering troubleshooting of connectivity issues across networks such as Wi-Fi, cellular, CCTV, and Inside building cabling issues and outlets.
• Assisting customers with product selection based on stated needs, proposed use and budget.
• Translated complex technical issues into digestible language for non-technical users.
Comprehensive Technician
Baud Telecom Company (BTC)
Jeddah , Makkah
05.2010 - 04.2011
Special circuits installation (DIA CIRCUITE, DLL CERCUITE, DLL2 CERCUITE, WIFI CERCUITE) for
Private Companies, Airports, Government Departments, Minister of Interior Office, Qasr Al-Salam, Royal Court, and Ministry of Security and Civil Defense.
Education
Bachelor of Science - Technical Engineering
Communication And Electronics College
Jeddah 02.2018 - 2020.08
High Diploma - Communications
Communications And Electronics College
Jeddah 05.2007 - 2009.07
Industrial Secondary Institutes Diploma - Electronics Technology
Industrial Secondary Institutes
Jeddah 07.2004 - 2006.07
Skills
Designing & building communications rooms
Certification
Leadership Development program (ILEAD) HRDF
Accomplishments
- Upgraded the board level meeting room with the latest A/V solutions (LED screens, ceiling mic, delegate units system).
- Upgraded leadership Center with latest A/V setup.
- Upgraded Training Center classes rooms with latest A/V technology system.
- Upgraded the Main conference room of maintenance department with Logitech system.
- Provided internet service for beach area by using P2P technology to monitor CCTV system.
Timeline
Leadership Development program (ILEAD) HRDF
08-2023
Licensed [ Cisco network CCNA 201-300]
08-2023
Training on Cisco network CCNA 201-300
06-2023
Cisco - Introduction to Cybersecurity
05-2020
HPE - Implementing Network Concept
04-2020
Bachelor of Science - Technical Engineering
Communication And Electronics College
02.2018 - 2020.08
Global knowledge - Avaya Aura session Manager & system Manager Implementation, Administration & Support
05-2016
PRC - Customer Satisfaction / Service Program
04-2012
IT Support Engineer
Petro Rabigh
02.2012 - Current
Comprehensive Technician
Baud Telecom Company (BTC)
05.2010 - 04.2011
High Diploma - Communications
Communications And Electronics College
05.2007 - 2009.07
Industrial Secondary Institutes Diploma - Electronics Technology
Industrial Secondary Institutes
07.2004 - 2006.07
Similar Profiles
Faisal A. Al-HindiFaisal A. Al-Hindi
Head of Rabigh Plustech Park at Petro Rabigh - Rabigh Plustech ParkHead of Rabigh Plustech Park at Petro Rabigh - Rabigh Plustech Park
Rayan S. AlamoudiRayan S. Alamoudi
Senior Planning & Performance Supervisor at Petro RabighSenior Planning & Performance Supervisor at Petro Rabigh
Nasir AliNasir Ali
Sr. Electrical Technician & Permit Receiver at Mansour Al Mosaid (Client Petro Rabigh)Sr. Electrical Technician & Permit Receiver at Mansour Al Mosaid (Client Petro Rabigh)
Osama al-LugmaniOsama al-Lugmani
Senior Shift Supervisor at Petro RabighSenior Shift Supervisor at Petro Rabigh
MONDA ASSAFMONDA ASSAF
Laboratory Experience at Lebanese International UniversityLaboratory Experience at Lebanese International University