Hassan AbdulRahim
Riyadh,01
Summary
Operational leader with strong background improving performance, productivity, efficiency, and profitability of departmental and organizational operations. Practiced in providing assorted teams with support and resources to succeed.
Overview
16
16
years of professional experience
Work history
Account Manager
North Ladder
Riyadh, Riyadh Region
07.2022 - Current
- Grew customer base by identifying needs to deliver relevant product solutions that met client budgets and schedules.
- Stay on top of accounts, making sure they receive services that are within their budget and meet their needs
- Meet regularly with other team members to discuss progress and find new ways to improve business
- Generate progress reports for clients and senior leaders within the organization
- Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly
- Internship or professional experience in a sales or customer service role
- Ability to multitask and juggle several responsibilities simultaneously
- Strong written and verbal communication skills
- Excellent organizational skills and attention to detail
Regional Sales Manager
Extra, United Electronics Co
Riyadh
02.2019 - 06.2022
- Manage daily sales operations of assigned area to ensure that work processes are implemented as designed and comply with established policies and procedures
- Manage activities and work of subordinates and evaluate their performance by providing formal and informal feedback to ensure that all work within specific area is carried out in efficient manner and in accordance with set individual targets
- Determine long- and short-term sales goals
- Plan and execute training among staff members and management
- Oversee sales and special promotions
- Creating regional sales plans and quotas in alignment with business objectives
- Evaluating store and individual performances
- Create regional sales plans and quotas in alignment with business objectives
- Analysed regional market trends and discover new opportunities for growth
- Address potential problems and suggest prompt solutions
- Suggest new services/products and innovative sales techniques to increase customer satisfaction
- Recommend changes whenever needed
- Visiting stores regularly, surveying sales associates and customers, and identifying or resolving urgent issues
- Hold Weekly and monthly meetings with team to agree on action plan, objectives in-line with monthly priorities
- Forecasted product sales to deliver on KPIs.
Store Sales Manager
Extra, United Electronics Co | Abha
10.2017 - 02.2019
- Monitored multiple databases to keep track of all company inventory
- Determined merchandise price schedules and discount rates
- Forecasted product sales and achieved quarterly and annual sales objectives
- Established budgets for programme activities and controlled expenditure to meet targets
- Closely monitored stock levels, effectively managing inventories and logistics to maximize sales potential
- Maintained and imparted outstanding product knowledge, enhancing staff capabilities and customer satisfaction
- Completed opening and closing procedures each day
- Expertly managed staff logistics and day-to-day store operations for optimized financial efficiency.
Operation Manager
Extra, United Electronics Co
03.2014 - 10.2017
- Monitored market trends, taking action to guarantee store remained competitive
- Conducted staff appraisals and promoted ongoing professional development
- Employed exceptional visual merchandising skills to create eye-catching, inviting storefronts and interiors
- Highlighted features and benefits of products with enthusiasm and professionalism, employing active selling techniques to exceed KPI targets
- Developed team's product knowledge, resulting in increased store sales
- Inspired team to represent brand with enthusiasm by maintaining high standards
- Resolved complex disputes and handled product returns with professionalism, offering practical solutions to maintain customer satisfaction and uphold stellar industry reputation
- Kept staff records regarding holidays, absences and discipline.
Section Head
Extra, United Electronics Co
11.2010 - 02.2014
Team Leader
Acer
Cairo
01.2007 - 09.2010
Education
Hassan AbdulRahim
Bachelor's degree - Information System
Higher Institute For Management And Technology
06.2006
Skills
- Policies and procedures implementation
- Ability to measure and analyse key performance indicators (ROI and KPIs) Oracle database management
- P&L management
- KPI monitoring
- Ability to lead and motivate high-performance sales team
- Microsoft Office
- Client assessment and analysis
- Staff development
- Oracle, Seible, SIM, RMS expertise
- Risk management processes and analysis
- Problem solving
- Managing Profitability
Languages
English
Fluent
Timeline
Account Manager
North Ladder
07.2022 - Current
Regional Sales Manager
Extra, United Electronics Co
02.2019 - 06.2022
Store Sales Manager
Extra, United Electronics Co | Abha
10.2017 - 02.2019
Operation Manager
Extra, United Electronics Co
03.2014 - 10.2017
Section Head
Extra, United Electronics Co
11.2010 - 02.2014
Team Leader
Acer
01.2007 - 09.2010
Hassan AbdulRahim
Bachelor's degree - Information System
Higher Institute For Management And Technology
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