HASSAN ALBARNAWI
MEDICAL DOCTOR
AL-KHOBAR,KSA
Summary
Communicative Insurance Clerk with first-rate skills in assisting customers with renewals, claims and new policies. Excellent interpersonal talents with proven history of interpreting and explaining [ insurance policy details to customers. Proficient in combined with reliable nature and resourceful approach to problem solving.
Overview
3
3
years of professional experience
Work history
Bupa Insurance company
pre-authorization
Khobar, Eastern Province
11.2022 - Current
- .Completed duties to deliver on targets with accuracy and efficiency.
- Completed customer orders with speed and accuracy.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
- Oversaw daily operations to achieve high productivity levels.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
Next care insurance company
Claims Officer
Khobar, Eastern Province
02.2022 - 09.2022
- Evaluated claims data and market trends for improved customer understanding.
- Achieved positive claim outcomes through careful case management.
- Kept clients well-informed of claim updates and case progress.
- Handled initial claims inquiries with compassion for first-class, personal service.
- Researched land, property and market values to complete estimations.
MEDICAL DOCTOR
WROCLAW MEDICAL UNIVERSITY | WROCLAW
WROCLAW, POLAND
01.2009 - 09.2017
- I worked as a trainer at king saud university,( internship period ) for one year .
STAFF NURSE
KING FAISAL HOSPITAL & RESEARCH CENTER
Riyadh, Riyadh Region
02.2006 - 01.2007
- Delivered exceptional care to boost patient health outcomes.
- Prepared patients for surgery by following strict hygiene and fasting procedures.
- Educated patients on good health, providing leaflets and verbal guidance on improved wellbeing measures.
- Assisted patients with healing and recovery after surgery.
WARD CLERK, RECEPTIONIST, ARABIC
KING FAISAL HOSPITAL
Riyadh, Riyadh Region
01.2003 - 01.2005
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Answered and helped resolve enquiries from clients, vendors and general public.
- Kept reception area clean and neat to give visitors a positive impression of the company.
- Coordinated maintenance services to achieve fully-functional office space.
PATIENT CARE ASSISTANT
KING FAISAL HOSPITAL & RECHERCHE CENTER | RIYADH
Riyadh, Riyadh Region
01.2000 - 01.2003
- Supported nurses in improving operations and resolving issues to deliver top-notch patient services
- Researched and updated all required materials needed for firm and partners
- Supported the nursing supervisor with daily operational functions
- Worked closely with the clerks, nurses and other staff to establish and deliver to patients needs
- Consistently managed patient needs through admission till the discharge day
- Delivered an exceptional level of service to each customer by listening to concerns and answering questions
- Monitored multiple databases to keep track of all departments inventory.
Education
MEDICAL DOCTOR (GP - MEDICINE
WROCLAW MEDICAL UNIVERSITY
WROCLAW -POLAND09.2017
NURSING DIPLOMA - NURSING
AL-SEBAEE INSTITUTE
Riyadh, Riyadh Region01.2005
HIGH SCHOOL - Natural sciences
NAGD HIGH SCHOOL
Riyadh, Riyadh Region2000
Skills
- Conducting risk assessments Team management
- Managing safety gear Report writing
- Reviewing records Time management skills
- Relationship development Problem resolution
- Positive learning process Customer Service
- Expert Excellent communication
- Verbal and written communication
- Schedule management
- Estate planning
Languages
Arabic
Native language
English
Advanced
C1
Polish
Elementary
A2
Timeline
Bupa Insurance company
pre-authorization
11.2022 - Current
Next care insurance company
Claims Officer
02.2022 - 09.2022
MEDICAL DOCTOR
WROCLAW MEDICAL UNIVERSITY | WROCLAW
01.2009 - 09.2017
STAFF NURSE
KING FAISAL HOSPITAL & RESEARCH CENTER
02.2006 - 01.2007
WARD CLERK, RECEPTIONIST, ARABIC
KING FAISAL HOSPITAL
01.2003 - 01.2005
PATIENT CARE ASSISTANT
KING FAISAL HOSPITAL & RECHERCHE CENTER | RIYADH
01.2000 - 01.2003
MEDICAL DOCTOR (GP - MEDICINE
WROCLAW MEDICAL UNIVERSITY
NURSING DIPLOMA - NURSING
AL-SEBAEE INSTITUTE
HIGH SCHOOL - Natural sciences
NAGD HIGH SCHOOL
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