HASSAN ALQAM

• Provide remote support to Commissioning Technicians, SCADA teams, O&M personnel, and IoT systems
• Utilize data from the Genius Tracker system to identify and monitor system faults
• Manage incoming RMA requests, collaborating with customers to troubleshoot and resolve issues
• Interface with the Genius Tracker system using SSH and Python scripts for TCP/IP commands and data retrieval
• Configure network settings for tracker devices to align with project VLANs and integrate with customer SCADA and IoT systems
• Verify tracker performance and ensure compliance with operational standards
• Document commissioning processes and site performance evaluations
• Provide support to customers and technicians to ensure smooth operations and issue resolution

· Created a HV/LV test plan, utilizing PFEAM and DFEAM for design optimization.

· Conducted design review and validation tests, including Design Verification (DV) and Production Validation (PV).

· Complete all data acquisition for thermal studies, performance tests, and functional tests specific to automotive.

· Reviewed data with OEMs to ensure all requirements were met.

· EV module Product development and commissioning.

· Work in R&D on implementing EV modules sub systems.

· Responsible on collecting and analyzing data to identify the root cause of the problem.

· Developed procedures and documentation, ensuring adherence to industry standards.

· Conducted rigorous testing on HV DC load (Battery), bidirectional, and grid simulator for EV applications.

· Utilized Arduino Uno and C/C++ to simulate flyback before actual setup, preventing damages and ensuring safety.

· Collaborate closely with suppliers to ensure component compatibility and quality.

· Defined specifications and requirements, crafted safety plans for chroma systems.

· Lead functional and performance tests for Ultra Capacitor Module (UCM) project for Ford Motor Company.

· Conducted component level testing and modification to optimize performance and reliability.

· Conducted WCCA Analysis testing based on Ford Company requirements to ensure robustness of the module.

· Worked closely with the EE team on powering, troubleshooting, modification and testing A and B samples.

· Created, assigned, and updated Jira tickets to track project progress and ensure timely task completion.

· Notified the technical team leaders informed of the team's status and any potential roadblocks.

· Created electrical failure plane to validate the module functionality.

· Created a procedure on EV modules to train other departments if needed.

· Travel to train other teams on OBC and DCDC.

· Enhanced manufacturing facility quality standards and led testing team.

· Designed electrical wiring systems for Electric Vehicle charging infrastructure.

· Conducted quality assurance and developed performance tests.

· Provided training and technical support to the test department staff.

· Created a check list for continues improvement.

· Worked closely with the production line team to improve the quality of the product and eliminate defects.

· Managed and lead the End of Line EV dispenser team.

· Conducted hardware and software troubleshooting, identifying, and resolving issues to ensure optimal performance.

· Managed hardware/software rework processes, implementing necessary modifications for product enhancement.

· Documented test procedures and results, maintaining accurate records for future reference.

· Developed comprehensive procedures for hardware/software testing, ensuring consistency and efficiency in testing protocols.

· Conducted research and analysis to generate innovative ideas for testing products in the inventory before listing on the company website.

· Collaborated with the engineering team to propose and implement new testing methodologies, enhancing product quality and reliability.

· Conducted precision mechanical and electrical calibration of robotic equipment.

· Updated documentation including wiring diagrams and standard operating procedures.

· Assembly XRD / XRF units.

· Quality Control / Quality Assurance.

· Worked closely with Mechanical engineers on creating test plans.

· Leader assistant in the XRD department.

· Managed and modified the customer’s request and prioritize what needs to be done.

· Update the production manager and supervisor on the customers deadline and request.

· Created a test plan to improve the quality of the product.

· Trained new hire.