Hassan Elsayed
Jeddah,Mecca Region
Summary
Precise Quality Assurance Manager proficient in all QA operations, policies and procedures. Experience hiring and developing individual team members. Committed to thoroughly assessing product quality and manufacturing processes to achieve excellent results and customer satisfaction. Meticulous Quality Assurance Manager with 15 years of experience. Talented at performing detail-oriented inspections and training employees for excellent service. Accomplished at meeting long-term financial and quality goals. Quality Management professional with successful career delivering efficiency and standardization, and maintaining all ISO and QS 9000 and Six Sigma Quality Systems. Drives smooth operation of production and manufacturing lines, coordinate efforts of employees and facilitate communication between management and production departments. Organised supply chain professional skilled in monitoring regional distribution duties with strategic demand planning. Exceptional attention to detail with talent in complex schedule coordination. Firm command of industry-leading software and best practices. Logistical planner and team leader with supply management experience. Background in record-keeping and inventory control. Proactive, resourceful and results-driven professional.
Overview
26
26
years of professional experience
1
1
Certification
Work history
Quality Assurance Manager
Biopharma-Mea
Jiddah, Makkah, Saudi Arabia, Saudi Arabia
04.2022 - Current
- Made follow-ups on allocated action plan to meet completion timescales.
- Handled and oversaw logistics for visits by external review bodies.
- Provided administrative support to manage annual review processes for programmes.
- Uploaded documents to internal and external systems for backup.
- Implemented and maintained complaints and compliance action tracker to improve production standards.
- Prepared and issued service user questionnaires to solicit feedback and suggestions.
- Implemented service action plans to mitigate potential risks.
- Collated documentation required for external reviews and audits.
Supply Chain and Logistics Manager
AIPCO - Saudi Arabia
Jeddah, Mecca Region
12.2019 - 03.2022
- Responded to customer and stakeholder feedback to implement positive change and continuously ensure the improvement of AIPCO activities.
- Monitored £200M. freight budget per year.
- Consistently met company and department objectives within budget and time constraints.
- Consistently met agreed service levels through careful management and development of Distribution functions.
- Created and implemented effective logistical strategy to increase performance rates and improve aipco profitability.
- Expertly managed team of 200 staff, leading by example to achieve AIPCO GOALS .
- Offered motivational leadership to ensure high-performing logistics teams, consistently hitting HIGH targets.
- Communicated transport plan effectively, efficiently and consistently to internal and external stakeholders, providing support and guidance for all queries and escalations.
- Led and managed projects to support logistics efforts and plans.
- Swiftly identified and resolved NCR and TRACKING issues through root cause analysis.
- Increased department productivity by 40% by developing and implementing QMS.
- Oversaw more than £00M in inventory and supervised 150 employees in 15000 square-metre warehouseS for AIPCO
- Implemented processes to ensure goods were checked stored and dispatched correctly to minimise error.
- Reviewed profit and loss statements and metrics to identify trends and opportunities.
- Developed lasting relationships with employees, peers, upper management and outside vendors.
- Troubleshot and formulated strategies for expected and unanticipated logistics issues.
- Analysed operational performance and implemented plans to attain organisational and financial goals.
Quality Assurance - SUPPLY CHAIN
CIGALAH GROUP
Jeddah, Mecca Region
12.2013 - 11.2019
- Inspected and documented incoming materials to address quality issues.
- Trained and mentored direct reports within Quality Assurance department.
- Presented monthly key metrics to management through detailed, informative technical reports.
- Resolved varied quality issues, aiding project delivery within quality, budget and deadline targets.
- Reduced cases of non-conformance through impactful deviation management.
- Defined and implemented quality standards across production processes, enabling improved outcomes.
- Designed and implemented quality assurance training programmes for improved staff understanding.
- Improved customer satisfaction ratings by addressing product shortfalls through detailed root-cause analysis.
- Adhered to national and international standards for full product compliance.
- Drove continual improvement of quality standards, systems and procedures to meet key business objectives.
Chief Pharmacist
Saudi German Hospitals Group
Al Madinah, Riyadh Region
07.2009 - 11.2013
- Received prescriptions and thorough checked patients' medicine histories prior to dispensing to safeguard patient health and safety.
- Stored and preserved vaccines, serums and other drugs subject to deterioration, minimising product loss by 2%.
- Supplied non-prescription medicines, diagnostic and therapeutic aids and providing advice to customers on effective usage.
- Oversaw work activities, performance and service quality of 35 pharmacy staff.
- directly supervised preparation of IV admixtures, including verifying all work performed by technicians and clerks.
- Mentored pharmacy students completing practicums.
- Prepared and labelled liquid medicines, ointments, tablets and other medications to fill prescriptions within
- Improved organisation and supply management policies for all medicines and materials.
- Supervised and coordinated work activities of 35 team members to facilitate smooth pharmacy operations and prompt sales administration.
- Trained and mentored new pharmacist and technicanes to increase team productivity and efficacy.
- Reviewed physician orders to assess accuracy and safety.
- Mitigated costs while collaborating with vendors to manage inventory items.
- Optimised operational processes by developing a company-wide analytics tool to address client-specific metrics.
- Managed daily operations by overseeing financials, key performance indicators and employee performance.
- Developed and maintained positive relationships with employees.
- Established performance goals for each department and provided feedback on methods for reaching those milestones.
- Developed and supervised staff by providing orientation, training, support and direction.
- Assisted with creation of marketing strategy and advertising initiatives used to promote company to community members.
- Built strong network of outside referral sources within community.
- lead Negotiated with healthcare vendors to achieve the most beneficial buying conditions.
Purchasing Manager
Alnsar Medical Group
Jeddah, Mecca Region
01.2000 - 06.2009
- Created demand planning models using UD system to improving purchasing decision-making.
- Designed and negotiated more than 35 complex continouse supplying contracts.
- Reduced purchasing costs by 50% through collating reliable cost-effective suppliers.
- Worked with clients to resolve claim issues quickly and efficiently.
- Progressed through various purchasing, warehousing and leadership roles.
- Maximised operational effectiveness across territory.
- Implemented policies to reduce cost and eliminate waste.
- Negotiated and finalised contracts.
- Maintained productive relationships with vendors.
- Coordinated distribution processes.
- Maintained regional stock levels.
- Sourced vendors, built relationships and negotiated prices.
- Performed monthly reconciliation of open purchasing orders.
- Created purchase orders.
- Submitted monthly reports to senior management.
- Consistently exceeded sales targets, training staff to successfully upsell customers.
- Developed accurate sales forecasts, maintaining up to date knowledge of current and anticipated trends in the medical markets.
- Effectively managed stock levels, reducing stock losses .
- Resolved all issues efficiently, which in turn enhanced customer satisfaction ratings.
- Regained performance by supporting trouble sites to realign focus for successful client delivery.
- Managed daily operations by overseeing financials, key performance indicators and employee performance.
Education
NVQ Level 4 - Supply Chain Analytical
Rutgers University - USA
USA /2020 -
Bachelor of Pharmaceutical Sciences - Alazhar Universty
Pharmacy Collage
Cairo - Egypt06.1997
Skills
- Supply chain solutions development
- Logistics oversight
- Process efficiency expertise
- Root cause analysis
- Distribution risk audits
- Motivational leadership
- Cost control
- Logistics operations
- Change management
- Effective communicator
- Negotiating
- Budget analysis
Accomplishments
- Supervised team of 200 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- CPPM - Certified Professional Purchasing Manager
Timeline
Quality Assurance Manager
Biopharma-Mea
04.2022 - Current
Supply Chain and Logistics Manager
AIPCO - Saudi Arabia
12.2019 - 03.2022
Quality Assurance - SUPPLY CHAIN
CIGALAH GROUP
12.2013 - 11.2019
Chief Pharmacist
Saudi German Hospitals Group
07.2009 - 11.2013
Purchasing Manager
Alnsar Medical Group
01.2000 - 06.2009
NVQ Level 4 - Supply Chain Analytical
Rutgers University - USA
/2020 -
Bachelor of Pharmaceutical Sciences - Alazhar Universty
Pharmacy Collage