Hassan Samake
Riyadh
Summary
Seasoned professional and leader experienced with focus on operations management and team leadership. Drive process improvements and operational efficiency through strategic planning and resource optimisation. Excel in fostering collaborative environments to achieve organisational goals in business operation
Driven professional with knack for leadership and strategic planning, excelling in resource management and team collaboration. Demonstrates exceptional problem-solving decisively approaches problems and abilities coupled with strong interpersonal skills. Committed to driving operational excellence and fostering continuous improvement.
Professional project management specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs.
Overview
20
20
years of professional experience
2015
2015
years of post-secondary education
1
1
Certification
Work history
Operations Lead
Flow
Riyadh, Saudi Arabia
05.2024 - 10.2024
- Developed organisational policies for administrative oversight and internal controls.
- Promoted eco-friendly practices within operations, contributing towards sustainability goals.
- Oversaw inventory management, ensuring optimal stock levels at all times.
- Implemented risk mitigation strategies to prevent operational disruptions.
Business Project Manager
Cartlow
Riyadh, Saudi Arabia
01.2023 - 04.2024
- Managed teams by overseeing hiring, training and professional growth of employees.
- Kept appropriate stock levels to match expected demand.
- Completed opening and closing procedures, from product replenishment to budget control.
- Leveraged strategic networking to create new business opportunities.
- Generated Key Performance Indicator reporting to drive better performance.
Operations Manager
Cartlow
Riyadh, Saudi Arabia
10.2020 - 12.2022
- Support the operation's strategic plan by providing specific product designs into finished products that meet customer order requirements, product quality standards, and product delivery commitments
- Serve as the tactical liaison between the departments and Production Supervisors while leading others in achieving organizational goals
- Lead the effort to build a team from the ground up to end as operations to get ensure production objectives
Operations Manager
Amazon
Riyadh, Saudi Arabia
09.2018 - 09.2020
- Developing and implementing operational policies and procedures to ensure efficient and effective operations
- Improving systems, processes, and best practices and managing day to day operations as well as the operations team and operations department
- Maintaining and enforcing health and safety guidelines
- Monitoring the performance and productivity of employees and teams, providing coaching, training, and feedback to improve performance
- Managing budgets, forecasting, and allocating resources to help meet business and strategic goals
- Working cross-departmentally with a wide range of stakeholders to ensure that all operations are aligned with organizational objectives
- Performing quality assurance controls to ensure the company's products and services meet customer expectations and monitoring production KPIs and metrics
Quality Control Manager
Souq.com
Riyadh, Saudi Arabia
05.2016 - 08.2018
- Facilitated training sessions to improve staff understanding of quality control measures.
- Prepared timelines for pipeline development projects to manage stakeholder expectations.
- Established an effective feedback system resulting in improved communication between departments.
- Prepared and issued service user questionnaires to solicit feedback and suggestions.
- Identified opportunities to improve and streamline manufacturing processes to maximise time and revenue.
- Monitored individual service returns and updated master quality assurance spreadsheets.
- Developed robust quality control procedures to ensure production efficiency.
Warranty & After Sales Assistant Manager
Souq.com
Riyadh, Saudi Arabia
02.2015 - 04.2016
Maintenance Supervisor
Souq.com
Riyadh, Saudi Arabia
01.2015 - 03.2016
Operations Supervisor
Souq.com
Riyadh, Saudi Arabia
01.2012 - 03.2015
Shipping and Logistics Supervisor
Maktoob, (Souq.com)
10.2008 - 05.2011
Sales Service Assistant
Makkah Hilton
12.2007 - 09.2008
Financial Management
Qawafil Company International
Mecca, Saudi Arabia
01.2005 - 02.2007
Education
Bachelor's degree - Management and Marketing & operations
John Hever Academy
Skills
- ATTENTION TO DETAIL
- BASIC
- BUDGETING
- BUSINESS ANALYSIS
- CALL CENTER
- CHARTS
- COM
- COMMUNICATION SKILLS
- CONTROL
- MICROSOFT OUTLOOK
Certification
- Project Management Institute, 07/01/23, 07/01/26
- EF Executive Language Institute, This certificate does not expire
- Master JavaScript - The Most Complete JavaScript Course, This certificate does not expire
Custom
E-Marketing, Logistics Manager, Quality Management, Operations Manager, Business Development Executive, Liquidation Manager, Sales Manager, Logistics and Transportation
Personal Information
- Date of birth: 01/01/84
- Nationality: Mali
Timeline
Operations Lead
Flow
05.2024 - 10.2024
Business Project Manager
Cartlow
01.2023 - 04.2024
Operations Manager
Cartlow
10.2020 - 12.2022
Operations Manager
Amazon
09.2018 - 09.2020
Quality Control Manager
Souq.com
05.2016 - 08.2018
Warranty & After Sales Assistant Manager
Souq.com
02.2015 - 04.2016
Maintenance Supervisor
Souq.com
01.2015 - 03.2016
Operations Supervisor
Souq.com
01.2012 - 03.2015
Shipping and Logistics Supervisor
Maktoob, (Souq.com)
10.2008 - 05.2011
Sales Service Assistant
Makkah Hilton
12.2007 - 09.2008
Financial Management
Qawafil Company International
01.2005 - 02.2007
Bachelor's degree - Management and Marketing & operations
John Hever Academy
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