Hassan Yaqoob
Riyadh
Summary
Dynamic travel professional with extensive experience at Flyin.com, adept in utilizing Amadeus for efficient ticketing and travel arrangements. Proven track record in enhancing customer satisfaction through exceptional service and effective problem-solving. Skilled in administrative support and multitasking, consistently optimizing operations to deliver superior results.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Airlines Operations
Flyin.com
Riyadh, Saudi Arabia
11.2018 - Current
- Utilized computer reservation systems, such as Amadeus, to book tickets and track reservations.
- Handled travel arrangements for corporations.
- Managed financial transactions related to travel bookings, including invoicing and payments.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Cross-checked ticket prices against competitors' rates regularly to ensure the best deals for clients and the website.
- Utilized various software and tools to streamline processes and optimize performance.
- Performed administrative tasks such as filing paperwork and responding to emails.
- Maintained accurate records of staff GDS and XML users.
Corporate Travel Coordinator
Flyin.com
Riyadh, Saudi Arabia
01.2018 - 10.2018
- Travel coordinator at Implant (Alinma Bank HO).
Travel Consultant
Flyin.com
Riyadh, Saudi Arabia
07.2017 - 12.2017
- work at flyin showroom
Ticketing Staff
Flyin.com
Riyadh, Saudi Arabia
09.2015 - 06.2017
- Assisted customers with ticket purchases, trip planning, pricing and scheduling.
- Resolved customer complaints and refunds related to ticketing services.
Hotel Operations
Flyin.com
Riyadh, Saudi Arabia
05.2015 - 08.2015
- Responded promptly to corporate customer emails, inquiring about availability or rates for specific hotels.
- Managed online reservations through different suppliers, such as Lots of Hotels, GTA, etc.
- Computed bills, collected payments, and made change for guests.
- Assisted guests with any problems or complaints they may have had during their stay at the hotel.
Secretary to the General Manager
Dream Land Travel & Tourism
Riyadh, Saudi Arabia
01.2014 - 11.2014
- Provided administrative support to the General Manager, including scheduling meetings, preparing agendas, and taking minutes.
- Managed executives' calendars to keep track of events, meetings, and activities.
- Scanned documents into a digital format for archiving purposes.
- Coordinated travel arrangements for the General Manager's business trips.
Education
B.COM
The Educators
Gujranwala04-2010
I.com (information of Commence)
The Educators
Gujranwala, Pakistan02-2008
Skills
- Computer reservation system, Amadeus
- Travel arrangements
- Ticket pricing
- Administrative support
- MS office
- Communication
Affiliations
- Badminton
- Gym
- Cricket
- Table Tenis
Certification
- Amadeus Advanced
Languages
Urdu
First Language
English
Proficient (C2)
C2
Arabic
Upper Intermediate (B2)
B2
References
References available upon request.
Timeline
Airlines Operations
Flyin.com
11.2018 - Current
Corporate Travel Coordinator
Flyin.com
01.2018 - 10.2018
Travel Consultant
Flyin.com
07.2017 - 12.2017
Ticketing Staff
Flyin.com
09.2015 - 06.2017
Hotel Operations
Flyin.com
05.2015 - 08.2015
Secretary to the General Manager
Dream Land Travel & Tourism
01.2014 - 11.2014
B.COM
The Educators
I.com (information of Commence)
The Educators
Similar Profiles
Michael TadrousMichael Tadrous
Managing Director at Flyin.comManaging Director at Flyin.com
Ahmed Mohamed OthmanAhmed Mohamed Othman
Chief Accountant at The Best Chefz CoChief Accountant at The Best Chefz Co
KARIM MOHAMED FAROUKKARIM MOHAMED FAROUK
Section Manager, Central General Ledger Department at AlfanarSection Manager, Central General Ledger Department at Alfanar