Summary
Overview
Work history
Education
Skills
Certification
Timeline
Generic

HASSAN ALMATAR

SAUDI ARABIA

Summary

I am committed to leveraging my experience and knowledge to contribute to the success of the organization and help it achieve its goals. I aim to use my skills in problem-solving and process improvement, and to work as part of a team to achieve outstanding and sustainable results. I look forward to providing valuable contributions and building collaborative relationships with colleagues.

Overview

4
4
years of professional experience
2020
2020
years of post-secondary education
1
1
Certification

Work history

Customer Planning and Management Services Agent

ABDUL MOHSEN AL-TAMIMI GROUP
10.2024 - Current
  • Managed operational data using specialized aviation systems, including daily aircraft movement logs and passenger reports.
  • Entered and validated flight data (ETD, ATD, ETA, ATA, fuel, cargo, pax) to ensure accuracy and real-time availability for stakeholders.
  • Coordinated closely with flight operation units and ground staff to ensure seamless handling of arrivals and departures.
  • Responded to customer inquiries, modified bookings, and ensured optimal communication with clients and internal teams.
  • Processed daily reports, submitted requests to managers, and provided administrative support across airport operations.

EXECUTIVE ASSISTANT

AL-YAMAMA GROUP COMPANY
07.2021 - 07.2023
  • Coordinated effectively between various departments to ensure smooth and efficient workflow.
  • Developed new procedures to enhance work efficiency and achieve productivity goals.
  • Managed business partnerships and client relations to foster communication and enhance customer satisfaction.
  • Managed communication with various government offices, ministries, and the Chamber of Commerce, ensuring effective coordination and timely response to inquiries and requests.
  • Prepared and distributed performance and attendance reports to management, providing valuable insights for decision-making and resource allocation.
  • Maintained a high level of customer service operation, promptly addressing customer inquiries, resolving issues, and ensuring customer satisfaction.

Education

Bachelor of science (B.S.) - Computer Science

AL-BAHA UNIVERSITY (BU)

Skills

  • Microsoft Excel
  • HTML and SQL
  • CRM software (HubSpot)
  • Teamwork
  • Arabic
  • Exceptional communication
  • Self-Learning
  • Problem Solving
  • Adaptability and Flexibility
  • English

Certification

  • Networking Devices and Initial | CISCO | July 2024
  • IT in the Workplace – Master Microsoft Office | DOROB | June 2020
  • Microsoft Office Tips and Tricks: Get in Pro Mode | UDEMY | July 2020
  • PowerPoint Advantages and Secrets | ATAA DIGITAL | Oct 2020

Timeline

Customer Planning and Management Services Agent

ABDUL MOHSEN AL-TAMIMI GROUP
10.2024 - Current

EXECUTIVE ASSISTANT

AL-YAMAMA GROUP COMPANY
07.2021 - 07.2023

Bachelor of science (B.S.) - Computer Science

AL-BAHA UNIVERSITY (BU)

Similar Profiles

Create profile
HASSAN ALMATAR