Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Hassan Abu Tair

Account Manager
Riyadh

Summary

Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.

Overview

19
19
years of professional experience

Work History

Account Manager

Sahra Tech
02.2015 - Current
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Collaborated with sales team to identify potential upsell opportunities and expand client base.
  • Conducted regular account reviews to identify areas for improvement and ensure continued success.
  • Developed customized account plans for clients to help them achieve their business goals.
  • Negotiated contract terms with clients, securing favorable agreements for both parties.
  • Improved overall team productivity by implementing best practices in organization and time management.
  • Assisted in the development of training materials for new hires, ensuring smooth onboarding process.
  • Increased upsell opportunities with strategic account reviews, identifying and addressing client needs.

Sales Manager

Dbinary Distribution
08.2012 - 01.2015
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.

Building Inspector

Dar Al Riyadh Consultants and Engineering
03.2006 - 06.2011
  • Made and submitted reports detailing finding and any actions taken.
  • Reviewed drawings and assessed construction against plans.
  • Documented recurrent issues and worked with contractors to prevent re-occurrence.
  • Investigated complaints, incidents, and accidents at work sites.
  • Noted violations and issued documentation such as stop work orders to contractors or owners.
  • Completed inspections of current construction, refurbishment and repair projects.
  • Reviewed site permits and licenses of operating contractors.

Education

Bachelor of Science -

Chambers of Commerce Academy
Riyadh
04.2001 -

Skills

    Account Management

    Teamwork and Collaboration

    Account development

    Customer Service

    Client Relationship Management

    Relationship Building

    Vendor Relations

Languages

Arabic
Native language
English
Upper intermediate
B2

Timeline

Account Manager

Sahra Tech
02.2015 - Current

Sales Manager

Dbinary Distribution
08.2012 - 01.2015

Building Inspector

Dar Al Riyadh Consultants and Engineering
03.2006 - 06.2011

Bachelor of Science -

Chambers of Commerce Academy
04.2001 -

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Hassan Abu TairAccount Manager