Hassan Zaki Nasser
Sales & Markting
Al Qatif
Summary
- Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
- Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Sales,Markting position. Ready to help team achieve company goals.
- Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
2
2
Languages
Work History
SMSA Express
Retail sales employee
Al-Qatif
01.2023 - Current
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Identified issues, analyzed information and provided solutions to problems.
- Passionate about learning and committed to continual improvement.
- Resolved problems, improved operations and provided exceptional service.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Worked flexible hours across night, weekend and holiday shifts.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Proved successful working within tight deadlines and a fast-paced environment.
MAGRABi Retail Group
Glasses Seller
Khobar and Jubail
12.2017 - 07.2021
- Sales / Customer serviceSales / Customer serviceSales / Customer serviceSales /, Magrabi optical , Jubail, Fanateer High street
- Casher
- Shipping in / out kingdom
- Financial /o Casher
- Service quality
- Sales / Customer service
- Billing / InvoicingBilling / InvoicingBilling / InvoicingBilling / Invoicing
- Identified issues, analyzed information and provided solutions to problems.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
Al Bassami Transport
Casher o Service quality o Sales / Customer service o Shipping in / out kingdom o Financial
Dammam
01.2017 - 12.2017
- Document archive, Data input.
- Issue invoices in SABC & Aramco portalWorked as finance assistant, document archive,
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Organized budget documentation and tracked expenses to maintain tight business controls.
- Issue invoices in SABC & Aramco portal & Issue invoices for more
- Worked as office administrator & scheduler.office administrator & scheduler.office administrator & scheduler.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Dar Al Riyadh Consultants
Finance assistant
AL Khobar
01.2010 - 04.2015
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Managed time efficiently in order to complete all tasks within deadlines.
- Applied effective time management techniques to meet tight deadlines.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend and holiday shifts.
- Proved successful working within tight deadlines and a fast-paced environment.
- Self-motivated, with a strong sense of personal responsibility.
- Passionate about learning and committed to continual improvement.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed and maintained courteous and effective working relationships.
Education
High School Diploma -
EDUCATIONEDUCATIONEDUCATIONEDUCATION
Al AqsaAl AqsaAl AqsaAl Aqsa
Al QatifAl QatifAl QatifAl Qatif
SKILLSADDITIONAL SKILLSADDITIONAL SKILLS Excellent knowledge in Microsoft Office ( Word, Excel, PowerPoint, Outlook, etc. ). Excellent knowledge in SAP. Fluent level in reading writing and speaking Arabic and English. Fast learner with capability to work with new software / application. Working well under pressure. LICENSES AND CERTIFICATIONSLICENSES AND - undefined
in CADD & Micro Station. - undefined
agent - fly with your services. Outlook program. Word processing program. Customer service - professional. - undefined
Skills
Customer service management
Timeline
SMSA Express
Retail sales employee
01.2023 - Current
MAGRABi Retail Group
Glasses Seller
12.2017 - 07.2021
Al Bassami Transport
Casher o Service quality o Sales / Customer service o Shipping in / out kingdom o Financial
01.2017 - 12.2017
Dar Al Riyadh Consultants
Finance assistant
01.2010 - 04.2015
High School Diploma -
EDUCATIONEDUCATIONEDUCATIONEDUCATION
Al AqsaAl AqsaAl AqsaAl Aqsa
Al QatifAl QatifAl QatifAl Qatif
SKILLSADDITIONAL SKILLSADDITIONAL SKILLS Excellent knowledge in Microsoft Office ( Word, Excel, PowerPoint, Outlook, etc. ). Excellent knowledge in SAP. Fluent level in reading writing and speaking Arabic and English. Fast learner with capability to work with new software / application. Working well under pressure. LICENSES AND CERTIFICATIONSLICENSES AND - undefined
in CADD & Micro Station. - undefined
agent - fly with your services. Outlook program. Word processing program. Customer service - professional. - undefined
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