Hassan Zaki Nasser
Sales & Markting
Al Qatif
Summary
- Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
- Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Sales,Markting position. Ready to help team achieve company goals.
- Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
2
2
Languages
Work History
SMSA Express
Retail sales employee
Al-Qatif
01.2023 - Current
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Identified issues, analyzed information and provided solutions to problems.
- Passionate about learning and committed to continual improvement.
- Resolved problems, improved operations and provided exceptional service.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Worked flexible hours across night, weekend and holiday shifts.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Proved successful working within tight deadlines and a fast-paced environment.
MAGRABi Retail Group
Glasses Seller
Khobar and Jubail
12.2017 - 07.2021
- Sales / Customer serviceSales / Customer serviceSales / Customer serviceSales /, Magrabi optical , Jubail, Fanateer High street
- Casher
- Shipping in / out kingdom
- Financial /o Casher
- Service quality
- Sales / Customer service
- Billing / InvoicingBilling / InvoicingBilling / InvoicingBilling / Invoicing
- Identified issues, analyzed information and provided solutions to problems.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
Al Bassami Transport
Casher o Service quality o Sales / Customer service o Shipping in / out kingdom o Financial
Dammam
01.2017 - 12.2017
- Document archive, Data input.
- Issue invoices in SABC & Aramco portalWorked as finance assistant, document archive,
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Organized budget documentation and tracked expenses to maintain tight business controls.
- Issue invoices in SABC & Aramco portal & Issue invoices for more
- Worked as office administrator & scheduler.office administrator & scheduler.office administrator & scheduler.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Dar Al Riyadh Consultants
Finance assistant
AL Khobar
01.2010 - 04.2015
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Managed time efficiently in order to complete all tasks within deadlines.
- Applied effective time management techniques to meet tight deadlines.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend and holiday shifts.
- Proved successful working within tight deadlines and a fast-paced environment.
- Self-motivated, with a strong sense of personal responsibility.
- Passionate about learning and committed to continual improvement.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed and maintained courteous and effective working relationships.
Education
High School Diploma -
EDUCATIONEDUCATIONEDUCATIONEDUCATION
Al AqsaAl AqsaAl AqsaAl Aqsa
Al QatifAl QatifAl QatifAl Qatif
SKILLSADDITIONAL SKILLSADDITIONAL SKILLS Excellent knowledge in Microsoft Office ( Word, Excel, PowerPoint, Outlook, etc. ). Excellent knowledge in SAP. Fluent level in reading writing and speaking Arabic and English. Fast learner with capability to work with new software / application. Working well under pressure. LICENSES AND CERTIFICATIONSLICENSES AND - undefined
in CADD & Micro Station. - undefined
agent - fly with your services. Outlook program. Word processing program. Customer service - professional. - undefined
Skills
Customer service management
Personalized customer service
Customer service optimization
Effective customer service
Customer service orientation
Complaint resolution
Sales expertise
Retail store support
Inbound and outbound calling
Timeline
SMSA Express
Retail sales employee
01.2023 - Current
MAGRABi Retail Group
Glasses Seller
12.2017 - 07.2021
Al Bassami Transport
Casher o Service quality o Sales / Customer service o Shipping in / out kingdom o Financial
01.2017 - 12.2017
Dar Al Riyadh Consultants
Finance assistant
01.2010 - 04.2015
High School Diploma -
EDUCATIONEDUCATIONEDUCATIONEDUCATION
Al AqsaAl AqsaAl AqsaAl Aqsa
Al QatifAl QatifAl QatifAl Qatif