Summary
Overview
Work History
Education
Skills
Timeline
Generic
Hassan Zaki Nasser

Hassan Zaki Nasser

Sales & Markting
Al Qatif

Summary

  • Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
  • Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Sales,Markting position. Ready to help team achieve company goals.
  • Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

13
13
years of professional experience
2
2
Languages

Work History

SMSA Express

Retail sales employee
Al-Qatif
01.2023 - Current
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Identified issues, analyzed information and provided solutions to problems.
  • Passionate about learning and committed to continual improvement.
  • Resolved problems, improved operations and provided exceptional service.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Proved successful working within tight deadlines and a fast-paced environment.

MAGRABi Retail Group

Glasses Seller
Khobar and Jubail
12.2017 - 07.2021
  • Sales / Customer serviceSales / Customer serviceSales / Customer serviceSales /, Magrabi optical , Jubail, Fanateer High street
  • Casher
  • Shipping in / out kingdom
  • Financial /o Casher
  • Service quality
  • Sales / Customer service
  • Billing / InvoicingBilling / InvoicingBilling / InvoicingBilling / Invoicing
  • Identified issues, analyzed information and provided solutions to problems.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.

Al Bassami Transport

Casher o Service quality o Sales / Customer service o Shipping in / out kingdom o Financial
Dammam
01.2017 - 12.2017
  • Document archive, Data input.
  • Issue invoices in SABC & Aramco portalWorked as finance assistant, document archive,
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Organized budget documentation and tracked expenses to maintain tight business controls.
  • Issue invoices in SABC & Aramco portal & Issue invoices for more
  • Worked as office administrator & scheduler.office administrator & scheduler.office administrator & scheduler.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Dar Al Riyadh Consultants

Finance assistant
AL Khobar
01.2010 - 04.2015
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Applied effective time management techniques to meet tight deadlines.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Passionate about learning and committed to continual improvement.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Developed and maintained courteous and effective working relationships.

Education

High School Diploma -

EDUCATIONEDUCATIONEDUCATIONEDUCATION Al AqsaAl AqsaAl AqsaAl Aqsa Al QatifAl QatifAl QatifAl Qatif

SKILLSADDITIONAL SKILLSADDITIONAL SKILLS Excellent knowledge in Microsoft Office ( Word, Excel, PowerPoint, Outlook, etc. ). Excellent knowledge in SAP. Fluent level in reading writing and speaking Arabic and English. Fast learner with capability to work with new software / application. Working well under pressure. LICENSES AND CERTIFICATIONSLICENSES AND - undefined

in CADD & Micro Station. - undefined

agent - fly with your services. Outlook program. Word processing program. Customer service - professional. - undefined

Skills

    Customer service management

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Timeline

SMSA Express

Retail sales employee
01.2023 - Current

MAGRABi Retail Group

Glasses Seller
12.2017 - 07.2021

Al Bassami Transport

Casher o Service quality o Sales / Customer service o Shipping in / out kingdom o Financial
01.2017 - 12.2017

Dar Al Riyadh Consultants

Finance assistant
01.2010 - 04.2015

High School Diploma -

EDUCATIONEDUCATIONEDUCATIONEDUCATION Al AqsaAl AqsaAl AqsaAl Aqsa Al QatifAl QatifAl QatifAl Qatif

SKILLSADDITIONAL SKILLSADDITIONAL SKILLS Excellent knowledge in Microsoft Office ( Word, Excel, PowerPoint, Outlook, etc. ). Excellent knowledge in SAP. Fluent level in reading writing and speaking Arabic and English. Fast learner with capability to work with new software / application. Working well under pressure. LICENSES AND CERTIFICATIONSLICENSES AND - undefined

in CADD & Micro Station. - undefined

agent - fly with your services. Outlook program. Word processing program. Customer service - professional. - undefined

Hassan Zaki NasserSales & Markting