Summary
Overview
Work history
Education
Skills
Timeline
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HATEM ALSHAMAILEH

Riyadh,Saudi Arabia

Summary

Results-driven professional leveraging problem-solving skills to overhaul, improve and refine business practices. Strategic thinker with advanced analysis skills. Confidently tackles large scale challenges, prioritising greater organisational efficiency.

Overview

7
7
years of professional experience
4
4
years of post-secondary education

Work history

Quality assurance engineer

LeadersSoft
Riyadh, Riyadh Region
09.2021 - Current
  • Built, reviewed and improved technical specifications and testing plans.
  • Drafted corrective actions for non-conforming products and continued quality improvements.
  • Submitted performance reports, identifying shortfalls and facilitating improvement actions.
  • Prepared and configured systems for testing.
  • Outlined quality assurance objectives and priorities to guide department activities.
  • Prepare all types of business documents related to the project (BRS, SRS, User Manuals,).
  • Following up the changes requested and coordinate with other departments to finalize it
  • Prepare the training documents related to the training plan.
  • Analysed problems to develop reproducible cases and documented defects for developers.
  • Send the Bugs reports to the development department for fixing.
  • Detect the fixing report from the development department and give them the approval to deploy the build
  • Prepare and do training sessions for the new users.
  • Created test scenarios, cases and data to streamline testing procedures and enhance team efficiency.
  • Creating a detailed business analysis in an effort to outline problems, opportunities, and solutions for a business requirement

Business analyst

SSSIT
Amman
02.2020 - 05.2021
  • Analysed complex data sets and studied impacts on business growth and operational efficiency.
  • Creating a detailed business analysis in an effort to outline problems, opportunities, and solutions
  • Highlighted undetected organisational needs to improve business performance.
  • Scrutinised existing and proposed methods and procedures.
  • Delivered end-to-end IT systems and business change projects in line with project specifications.
  • Collect the changes requests (CR” s)t from the client and send it to the proper department.
  • Prepare all types of the business documents related to the project (BRS, SRS, User Manuals,).
  • Prepare and do training sessions for the new users.
  • Collaborate with internal departments to set goals and objectives to develop and improve the work.

Quality control engineer

SSSIT
Amman
06.2017 - 06.2018
  • Do all types of testing before deploying new build
  • Send the Bugs reports to the development department for fixing
  • Detect the fixing report from the development department and give them the approval to deploy the build
  • Create test cases and follow up them
  • Analysed test results and prepared system-level evaluation reports to verify and validate system performance.
  • Recommending adjustments to the assembly or production process
  • Monitoring operations to ensure that they meet production standards

Education

Bachelor of Technology - Management Information system

Amman Arab University
Jordan, Amman
06.2012 - 07.2016

Skills

  • Project tracking
  • Data gathering and review
  • Prototype processing
  • Excellent time management
  • Test designing
  • Process control
  • Time management
  • Programme testing software
  • Communication skills
  • Leadership
  • Team work
  • Problem solving
  • Multi-Tasking and Flexibility
  • Software review and assessment
  • Software testing

Timeline

Quality assurance engineer

LeadersSoft
09.2021 - Current

Business analyst

SSSIT
02.2020 - 05.2021

Quality control engineer

SSSIT
06.2017 - 06.2018

Bachelor of Technology - Management Information system

Amman Arab University
06.2012 - 07.2016

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HATEM ALSHAMAILEH