Hatim Alem
Jeddah
Summary
Product and technology professional with 10+ years of experience across Product Ownership, Product Management, Business Analysis, Agile Delivery, and Mobile Software Engineering. Proven track record of translating business objectives into customer-focused digital products, managing stakeholders, prioritizing backlogs, defining product requirements, and leading successful product delivery initiatives. Combines deep business analysis expertise with hands-on mobile engineering experience, enabling effective collaboration between executives, business stakeholders, designers, and development teams. Contributed to enterprise-scale mobile products at General Motors while independently launching and operating Bahri, a marketplace application available on both iOS and Android.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Founder & Product Owner
Bahri
01.2023 - Current
- Founded and launched Bahri, a marketplace platform serving fishermen and beach-related rental providers.
- Managed the complete product lifecycle from concept validation through launch and continuous improvement.
- Defined product vision, roadmap, user journeys, and feature prioritization.
- Designed marketplace capabilities including listings, messaging, notifications, ratings, reviews, and user profiles.
- Conducted customer interviews and transformed user feedback into product enhancements.
- Developed and maintained the application using React Native and Firebase.
- Published and managed applications on both Apple App Store and Google Play Store.
Mobile Software Engineer
General Motors
Remote
01.2021 - Current
- Deliver customer-facing mobile capabilities using React Native.
- Collaborated with Product Managers, UX teams, architects, and engineers to align mobile features with user needs.
- Implemented product enhancements that improved user experience and platform stability.
- Implemented product enhancements that boosted user satisfaction and increased platform reliability.
- Participated in roadmap discussions, sprint planning, estimation, release management, and production support.
- Supported initiatives that directly led to 60% growth in application adoption through targeted feature improvements.
Requirements Analyst
General Motors
San Diego, CA
01.2020 - 01.2021
- Gathered and documented business requirements for digital product initiatives.
- Served as the bridge between business stakeholders and engineering teams.
- Authored user stories, acceptance criteria, and functional specifications.
- Facilitated sprint planning, backlog refinement, reviews, and retrospectives.
Systems Analyst
Gowan Company
Yuma, AZ
01.2018 - 01.2020
- Led requirements workshops and performed gap analysis to identify technology solutions that supported business objectives.
- Analyzed complex systems to identify inefficiencies and recommend solutions.
- Collaborated with cross-functional teams to ensure seamless integration of IT services.
- Developed comprehensive documentation for system processes and user guidelines.
Business Solution Manager
Bupa Arabia
Jeddah, Saudi Arabia
01.2017 - 01.2018
- Spearheaded deployment of enterprise auto-dialer platform, enhancing profitability by 33%.
- Led cross-functional teams to implement innovative business solutions enhancing operational efficiency.
- Developed strategic partnerships with key stakeholders to align business objectives and drive growth initiatives.
- Oversaw project management processes, ensuring timely delivery of solutions aligned with corporate strategy.
Business Analyst
Towers Watson
Philadelphia, PA
01.2013 - 01.2017
- Facilitated stakeholder interviews and performed requirements analysis and solution evaluations to align with enterprise client needs.
- Analyzed business requirements to develop actionable insights and strategies.
- Collaborated with cross-functional teams to drive process improvements and enhance operational efficiencies.
- Facilitated workshops to gather stakeholder feedback and refine project scope.
Education
Master of Science - Computer Science
Fairleigh Dickinson University
Teaneck, NJ2013
Bachelor of Science - Business & Engineering
Drexel University
Philadelphia, PA2011
Skills
- Product Ownership
- Product Management
- Agile management
- Backlog Management
- Team leadership
- Requirements Analysis
- React Native
- JavaScript
- Strategic thinking
- Marketing
Accomplishments
- Contributed to initiatives that increased GM mobile application adoption by approximately 60%.
- Helped lead migration of enterprise mobile applications from native platforms to React Native.
Certification
- PMI Professional in Business Analysis (PMI-PBA)
- PMI Agile Certified Practitioner (PMI-ACP)
- SAFe Scrum Master
CORE COMPETENCIES
- Product Strategy
- Product Ownership
- Product Management
- Product Discovery
- Product Roadmaps
- Stakeholder Management
- Requirements Engineering
- User Story Mapping
- Backlog Prioritization
- Agile Delivery
- Scrum
- Sprint Planning
- Customer Experience
- Digital Products
- Marketplace Platforms
- Cross-Functional Leadership
- React Native
Timeline
Founder & Product Owner
Bahri
01.2023 - Current
Mobile Software Engineer
General Motors
01.2021 - Current
Requirements Analyst
General Motors
01.2020 - 01.2021
Systems Analyst
Gowan Company
01.2018 - 01.2020
Business Solution Manager
Bupa Arabia
01.2017 - 01.2018
Business Analyst
Towers Watson
01.2013 - 01.2017
Master of Science - Computer Science
Fairleigh Dickinson University
Bachelor of Science - Business & Engineering
Drexel University