HATIM ALRIFAI
Yanbu,Saudi Arabia
Summary
Motivated and IT-oriented individual with a strong interest in networking and computer science. Committed to continuous learning and passionate about contributing to innovative technology solutions. Experienced Administrative Assistant with excellent communication and customer service skills, capable of managing tasks efficiently and supporting team success.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work history
Information Technology Specialist
Power of solidarity contracting company
Yanbu, Saudi Arabia
04.2024 - Current
- Provide technical support for hardware, software, and network systems.
- Install, configure, and maintain operating systems and applications.
- Monitor and troubleshoot system performance issues to ensure optimal operation.
- Manage user accounts, permissions, and access control in corporate networks.
- Maintain backups, recovery systems, and perform regular updates.
- Support staff with technology-related issues and provide training when needed.
Public Relations & Administrative Coordinator
Power of solidarity contracting company
Yanbu, Saudi Arabia
09.2024 - Current
- Handled government-related tasks across various entities, including the Chamber of Commerce, Traffic Department, SEC, and NWC.
- Collected employee timesheets and issued invoices for Aramco and Luberef projects.
- Reviewed and audited invoices for accuracy; obtained necessary approvals.
- Followed up on pending invoices and resolved billing issues in coordination with clients and departments.
- Performed accurate data entry using Excel, Word, TAMM, Qiwa, and GOSI platforms.
IT Service Management & Network Trainee
The Royal Commission for Jubail and Yanbu
Yanbu, Saudi Arabia
07.2023 - 08.2023
- Assisted in troubleshooting hardware/software issues and updating Microsoft Office.
- Supported installation and maintenance of network devices (switches, routers, access points).
- Performed network cabling tasks including RJ termination, testing, and cable management.
- Added devices to DNS and helped ensure stable wired and wireless connectivity.
Education
Diploma - Computer Networks Technology
Yanbu College of Applied Technology
Yanbu, Saudi Arabia 11.2021 - 11.2023
Skills
- Information systems testing
- Data backup & recovery
- Billing procedures
- Client relations
- Excel proficiency
- Work under pressure
Certification
- Yanbu College of Applied Technology
Computer and Network Security Fundamentals, Networking Fundamentals, and Database Fundamentals.
- Cisco Networking Academy
Introduction to Packet Tracer, CCNAv7: Introduction to Networks, Connecting Networks: CCNA Routing and Switching, Networking Essentials, Introduction to IoT, IoT Fundamentals: Connecting Things, Introduction to Cybersecurity, Cybersecurity Essentials, NDG Linux Essentials.
- Cyberx Company
Introduction to Networking.
Languages
English
Intermediate
Arabic
Native
Timeline
Public Relations & Administrative Coordinator
Power of solidarity contracting company
09.2024 - Current
Information Technology Specialist
Power of solidarity contracting company
04.2024 - Current
IT Service Management & Network Trainee
The Royal Commission for Jubail and Yanbu
07.2023 - 08.2023
Diploma - Computer Networks Technology
Yanbu College of Applied Technology
11.2021 - 11.2023