Dedicated professional with expertise in employee management and customer relationship building, known for a positive attitude and strong document control skills. Proficient in person-centred practice, ensuring tailored solutions that enhance client satisfaction. Committed to leveraging skills to drive organisational success and foster a collaborative work environment.
Overview
12
12
years of professional experience
6
6
years of post-secondary education
Work History
OPREATION COORDINATOR
GULF SHIPPING ARABIAN CMPANY
Al Khafji, Eastern Province
11.2023 - Current
Drafted procedural statements and guidelines for company-wide use.
Ensured smooth operations with strict adherence to guidelines.
Formulated and submitted progress reports to managements.
Mitigated risks by conducting rigorous process audits.
Answered phone calls and responded to emails from clients.
Streamlined processes to improve and optimise office operations.
Coordinated project meetings, documenting key action items and decisions.
Coordinated hiring, recruitment and training strategies to build successful administrative team.
Monitored team performance, ensured timely completion of tasks.
Coordinated complex operational procedures for efficient workflow.
Monitored health and safety measures for guaranteed compliance.
Operations supervisor
NATIONAL PORT SERVICES
RAS ALKHAIR PORT , SAUDIA ARABIA
01.2015 - 11.2023
Enhanced operational efficiency by refining workflow processes.
Monitored supply chain and managed all logistics functions for company.
Maintained smooth-running business operations by delegating priorities to staff abilities.
Created classification systems to manage archives.
Processed inbound and outbound shipments with high accuracy and efficiency by effectively directing associate teams and managing inventory processes.
Facilitated inter-departmental communication for smoother operations.
Handled negotiations with outside vendors and service agencies to meet group needs.
Led and managed administrative staff to maintain smooth daily operations.
Drafted procedural statements and guidelines for company-wide use.
Championed sustainability initiatives throughout the operation cycle.
Site supervisor
sraco
RAS ALKHAIR PORT
12.2012 - 12.2014
Facilitated staff training sessions to improve skill levels and competency.
Organised material supplies to facilitate smooth construction works.
Collaborated with property owners and tenants to address needs.
Monitored project progress against schedule demands to meet construction deadlines.
Education
Bachelor of Laws - LLB - LAW
UNIVRESITY OF ALNEELAIN -SUDAN
SUDAN
01.1992 - 12.1997
Skills
Employee management
Customer relationship building
Person-centred practise
Positive attitude
Document control
Languages
English
Upper intermediate
Arabic
Fluent
Timeline
OPREATION COORDINATOR
GULF SHIPPING ARABIAN CMPANY
11.2023 - Current
Operations supervisor
NATIONAL PORT SERVICES
01.2015 - 11.2023
Site supervisor
sraco
12.2012 - 12.2014
Bachelor of Laws - LLB - LAW
UNIVRESITY OF ALNEELAIN -SUDAN
01.1992 - 12.1997
Similar Profiles
Mohi Faqeer AhmedMohi Faqeer Ahmed
Country Freight forwarding manager at Arabian Establishment for Trade & Shipping Ltd.Country Freight forwarding manager at Arabian Establishment for Trade & Shipping Ltd.