HATIM ZAID ALSHAMMARI

• Carried out day-to-day duties accurately and efficiently.
• Managed Active Directory users and groups to maintain secure access control.
• Ensured optimal performance by managing Windows server updates and patches.

• Diagnosed, troubleshot and resolved system issues to minimize user downtime.
• Assessed and recommended technology innovations, assisting implementation to meet business objectives.
• Install and configure software and computer hardware.
• Troubleshooting system and network problems, diagnosing, and solving hardware or software faults.
• Installed new software for users and monitored version and patch update requirements.
• Maintain procedures and reports that provide technical support to the entire organization.
• Manage Infrastructure projects.
• Manage the assets for users and stock.

- Install and configure software and computer hardware.
- Troubleshooting system and network problems, diagnosing, and
solving hardware or software faults.

- Maintain procedures and reports that provide technical support to
the entire organization.

- Install and configure software and computer hardware (Switch, POS, and network configuration)
- Troubleshooting system and network problems, diagnosing, and
solving hardware or software faults.
- Maintain procedures and reports that provide technical support to
the entire organization.

- Verified, configured and troubleshot VLAN and inter-switch communications.

- Technical support for (Health Informatics System).

- Gather, analyze, and document client requirements in relation to
the products and services.

- Prepare reports (Project outline, Progress, Status, Risk … etc.) for
both management and Clients as well.

- Prepare training material and conduct training sessions for client users.