HATTAN TURKI
JEDDAH
Summary
Proactive Customer Service professional with extensive experience in delivering company information and resolving inquiries. Improved customer satisfaction through problem-solving and efficient complaint resolution, collaborating effectively with cross-functional teams. Skilled in communication, adaptability, and time management, bringing a strong ability to handle rapid changes and peak periods.
Overview
1
1
Certification
Work History
Aviation Affairs Specialist
Quality Aviation Services
07.2024 - Current
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Gathered, organized and input information into digital database
Customer Service
Al-Wukalla
06.2024 - 07.2024
- Provided company information and policies to customers upon inquiry and answered questions
- Provided support during peak periods, effectively managing workload
- Responded proactively and positively to rapid change.
Education
High School Diploma -
Skills
- Problem-solving abilities
- Excellent written and oral communication
- Adaptability
- Time management abilities
Certification
- Skills of front-line employees in serving pilgrimage by ministry of hajj
- Computer skills in office workspaces by Technical And Vocational Training CO.
Languages
Arabic
Native language
English
Advanced
C1
Timeline
Aviation Affairs Specialist
Quality Aviation Services
07.2024 - Current
Customer Service
Al-Wukalla
06.2024 - 07.2024
High School Diploma -
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