HAYA ALHOSHAN
Riyadh
Summary
Knowledge management professional committed to optimizing organizational knowledge assets. Proven ability to streamline processes and foster culture of continuous improvement through effective knowledge-sharing initiatives. Strong focus on teamwork and achieving results.
Overview
3
3
years of professional experience
1
1
Certification
Work History
IT Governance - Knowledge Management Specialist
Emkan finance
05.2024 - Current
ITSM Senior Analyst (Incident & Change Management)
Emkan finance
04.2023 - 06.2024
Application Support Analyst
Emkan finance
02.2022 - 03.2023
System Analyst Designer
Tamheer program under leader group company
07.2021 - 01.2022
Education
Bachelor of Science - Computer science
Princess Norah Bint Abdulrahman University
01.2021
Skills
- Analyzed large data sets
- Policy development
- Microsoft office
- Strong Analytical Skills
- SQL and Technical language
Certification
- ITIL Foundation Level, AXELOS Global Best Practice, 05/01/23
- Desaster Recovery Emkan, 11/01/23
- Project Management Fundamentals (PMF), Excellence Learning, 11/01/23
- Cyber Security Capacity Building Camp, MCIT, 05/01/23
- Introduction to Cybersecurity, Cisco Networking Academy, 02/01/21
- Professional Project Management, Technical and Vocational Training Corp, 05/01/19
- Database Foundations Oracle, 12/01/18
- Scrum Master Certified (SMC).13/08/24
Languages
Arabic
English
Timeline
IT Governance - Knowledge Management Specialist
Emkan finance
05.2024 - Current
ITSM Senior Analyst (Incident & Change Management)
Emkan finance
04.2023 - 06.2024
Application Support Analyst
Emkan finance
02.2022 - 03.2023
System Analyst Designer
Tamheer program under leader group company
07.2021 - 01.2022
Bachelor of Science - Computer science
Princess Norah Bint Abdulrahman University
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