HAYA ALQASSEM
Riyadh,Riyadh Region
Summary
A motivational leader with a record of success in Media,Marketing,public relations, and administration roles. Seeks out change opportunities, capitalizing on technologies, and improved methods. with the knowledge of social communication to maintain high efficiency of organization and employee satisfaction with a responsive management style providing synchronizing and empowerment to the work environment.
Overview
11
11
years of professional experience
1
1
Certification
Work history
Facility supervisor
Saudi Food and Drug Authority (SFDA)
Riyadh, Saudi Arabia
06.2024 - Current
- Major role in the daily activities of SFDA Executive Affairs for facility Project and engineering.
- Facility representative for public relations.
- High-volume internal and external communications.
- Supervision of daily operations to ensure compliance with health and safety regulations.
- Train and mentor junior staff on standard operating procedures with best practices.
- Coordinate maintenance schedules to enhance facility performance and longevity.
- Develop and enforce policies to promote a safe and efficient working environment.
- Streamline workflow processes to increase productivity throughout the facility department.
- Develop and implement training programmes for staff to enhance skills and performance.
- Project Reports and Summary.
- Maintain and supervise detailed administration procedures to improve accuracy and efficiency.
- Sort and distribute workflow between departments & staff members.
Administrative executive
Saudi Food and Drug Authority (SFDA)
Riyadh, Saudi Arabia
05.2021 - 06.2024
- Major role in the daily activities of SFDA Executive Affairs of facilities Projects,and engineering.
- Department representative for public relations.
- Leader on department project on synchronizing and empowerment.
- Leader on SFDA kids hosting center project.
- Leader on SFDA lavender theme project as per royal ceremonies guidelines.
- Leader on SFDA project for vintage hall.
- Team Member on SFDA project for Interactive exhibition.
- Team Member on SFDA project for business leading.
- Team Member on SFDA project for organization theme.
- Project Reports and Summary.
- Meeting arrangements and scheduling.
- Draft meeting agendas with supervision and follow up on team action.
- Maintained and supervised detailed administration and office procedures to improve accuracy and efficiency.
- Main Role on high-volume internal and external communications, including calls, emails, and mail.
- Sort and distribute workflow between departments or staff members.
Administrative specialist
Saudi Food and Drug Authority (SFDA)
Riyadh, Saudi Arabia
11.2020 - 04.2021
- Major role in the daily activities of SFDA security and safety dept.
- Member of the project of Occupational health and safety.
- Team Member working on the requirements of WHO certification.
- Project Reports and Summary.
- Drafted meeting agendas and followed up on team action items.
- Meeting arrangements and scheduling.
- Main Role on high-volume internal and external communications, including calls, emails, and mail.
- Sorted and distributed business correspondence to the correct department or staff member.
- Scheduled and confirmed appointments for the entire management team.
- Improved office efficiency by managing client correspondence, record tracking, and data communications.
Administrative specialist
Saudi Food and Drug Authority (SFDA)
Riyadh, Saudi Arabia
10.2019 - 11.2020
- Major role in the daily activities of SFDA transportation dept.
- Leader in the draft of the main content catalog for the strategies and policies of SFDA transportation dept.
- Project Reports and Summary.
- Meeting arrangements and scheduling.
- Drafted meeting agendas and followed up on team action items.
- Maintained detailed administration and office procedures to improve accuracy and efficiency.
- Maintained office filing in both electronic and hard copies.
- Main Role on high-volume internal and external communications, including calls, emails, and mail.
- Sorted and distributed business correspondence to the correct department or staff member.
- Scheduled and confirmed appointments for the entire management team.
- Improved office efficiency by managing client correspondence, record tracking, and data communications.
Sales and Marketing Specialist
Riyadh Bank
Riyadh, Saudi Arabia
05.2015 - 09.2016
- Apply the annual Sales & Marketing plans to Maintain and sustain the Company goals.
- Advised clients on the optimum mix of products and distribution channels for the greatest success.
- Wrote engaging, entertaining, and informative media scripts for different uses.
- Assessed campaign spending to maximize Return On Investment(ROI).
- Maximized media coverage through tactical planning and communications.
- Built public relations strategies for broadened advertising scope.
- Developed marketing plans to support department strategies.
- Managed multi-channel advertising campaigns to support sales objectives.
- Daily & monthly reports to the concerned Staff in order to monitor all marketing and sales activities and processes.
- Provides management with summarized reports, regarding all aspects of the agreed plans, along with conclusions and recommendations.
Education
Bachelor's Degree in Dawa & Media - Dawa & Media
Imam Mohammad Ibn Saud Islamic University (IMSIU)
Riyadh, Riyadh Region03.2014
Skills
- Public relations Strategy
- Office administration
- Team Leader
- Advanced Negotiation and Communication
- Content Creator
- Work environment analysis and improvement
- Project management, supervision, and scheduling
- Writing, reviewing, editing, and updating blogs
- Reports analysis with strong problem-solving
- Reports processing and summary
- Results-orientated
- Microsoft Office
- Organizing and Planning
Languages
Arabic
Native language
English
Upper intermediate
Certification
- Creative Content Writing.
- IT in the workplace - Master Microsoft Office.
- Intellectual Property Rights in the Digital Society.
- Empowerment and Creativity in the Entertainment Sector.
- PMI - PMP.
- Professional Certification in the Fundamentals of Retail Banking Accredited by the Saudi Central Banking (SAMA).
- Human Resources Development Fund Program.
- Microsoft Excel.
Timeline
Facility supervisor
Saudi Food and Drug Authority (SFDA)
06.2024 - Current
Administrative executive
Saudi Food and Drug Authority (SFDA)
05.2021 - 06.2024
Administrative specialist
Saudi Food and Drug Authority (SFDA)
11.2020 - 04.2021
Administrative specialist
Saudi Food and Drug Authority (SFDA)
10.2019 - 11.2020
Sales and Marketing Specialist
Riyadh Bank
05.2015 - 09.2016
Bachelor's Degree in Dawa & Media - Dawa & Media
Imam Mohammad Ibn Saud Islamic University (IMSIU)