Summary
Overview
Work History
Education
Skills
Timeline
Generic

Haya Mandili

.
Jeddah

Summary

..

Overview

4
4
years of post-secondary education
1
1
year of professional experience

Work History

Crew Member

Ali Reza Food Co.
Jeddah, Jeddah
12.2020 - Current
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals and collected payments.
  • Assisted other team members to achieve goals.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Supported great dining and meal experiences for guests.
  • Maintained fast speed of service, especially during rush times.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Worked front counter, drive-thru and other areas as needed.
  • Became familiar with products to answer questions and make suggestions.

Reservation Agent

Hajar Tower Makkah
Makkah, Makkah
02.2020 - 02.2020
  • Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
  • Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services and facilities.
  • Worked closely with front desk to achieve full occupancy of property.
  • Maintained awareness of types of rooms available in different resort locations.

Medical Coordinator

King Abdullah Medical City
Makkah, Al-azizia
12.2018 - 01.2019
  • Coordinated with other healthcare providers to build healthcare plans for patient's specific needs.
  • Scheduled referral appointments to other providers for patients needing specialized treatment.
  • Consulted with patients and family members to discuss healthcare plans and outline care initiatives.
  • Discussed new medications and technologies specific to patient's conditions.
  • Documented changes in patient health conditions and progress through scheduled check-ups and monitoring.
  • Educated patients on conditions and assisted with struggles or questions concerning treatment, potential outcomes and prognosis.

Human Resources Intern

King Abdullah Medical City
Makkah, Al-azizia
12.2018 - 01.2019
  • Drafted copy for documents, social media posts and internal memoranda.
  • Worked with HR team to coordinate company events.
  • Managed documents and maintained permanent files.

Quality Observer

Saudi Airlines catering
Makkah, Makkah
07.2017 - 07.2017
  • Worked with customers to understand needs and provide excellent service.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Used coordination and planning skills to achieve results according to schedule.

Education

Bachelor of English Literature -

Umm Al-qura University
Makkah
08.2013 - 10.2017

Skills

    Customer service

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Timeline

Crew Member

Ali Reza Food Co.
12.2020 - Current

Reservation Agent

Hajar Tower Makkah
02.2020 - 02.2020

Medical Coordinator

King Abdullah Medical City
12.2018 - 01.2019

Human Resources Intern

King Abdullah Medical City
12.2018 - 01.2019

Quality Observer

Saudi Airlines catering
07.2017 - 07.2017

Bachelor of English Literature -

Umm Al-qura University
08.2013 - 10.2017

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Haya Mandili.